Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Mcgrath

Cranbourne,VIC

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Cenversa through expert order picking and packaging accuracy, coupled with exceptional teamwork and collaboration. Demonstrated ability to exceed productivity goals by mastering warehouse safety and customer service, resulting in a significant improvement in order fulfillment rates.

Overview

23
23
years of professional experience

Work History

Picker Packer

Cenversa
05.2019 - Current
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Domestic Cleaner

Time For You Cleaning
03.2016 - 05.2019
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.
  • Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
  • Increased referrals through exceptional customer service and consistent communication with clients.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved client satisfaction by providing thorough and detail-oriented cleaning services.
  • Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Domestic Cleaner

KJ Cleaning
06.2014 - 02.2016
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.
  • Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
  • Increased referrals through exceptional customer service and consistent communication with clients.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Assisted homeowners with decluttering projects by sorting items into categories based on need or value.

Cafe Assistant

Ronnies Cafe
02.2008 - 04.2012
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
  • Promoted a positive work environment through clear communication and teamwork among staff members.
  • Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Checkout Operator

The Warehouse Takanini
01.2001 - 10.2003
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.

Education

James Cook High School
New Zealand

Skills

  • Product Packaging
  • Order Picking
  • Warehouse Safety
  • Packing Accuracy
  • Quick Learner
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and reliable
  • Motivated Team Player
  • Time Management
  • Heavy Lifting
  • Customer Service
  • Order Fulfillment
  • Cleaning procedures
  • Customer Relationships
  • Cash Register Operations
  • Shelving of products
  • Staff Training
  • Payment Processing
  • Retail Merchandising
  • Pricing Strategies

Timeline

Picker Packer

Cenversa
05.2019 - Current

Domestic Cleaner

Time For You Cleaning
03.2016 - 05.2019

Domestic Cleaner

KJ Cleaning
06.2014 - 02.2016

Cafe Assistant

Ronnies Cafe
02.2008 - 04.2012

Checkout Operator

The Warehouse Takanini
01.2001 - 10.2003

James Cook High School

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Sarah Mcgrath