Sarah Moscrop
Kilmore
Summary
Horticulture Supervisor at Zoos Victoria, recognized for team leadership and operational management with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Equipped in risk management and operations management, I fostered a culture of continuous improvement while ensuring safety compliance.
Focused on meeting customer expectations and achieving company goals. Drives success by directing quality producing teams while developing lasting employee rapport.
Overview
18
18
years of professional experience
Work History
Horticulture Supervisor
Zoos Victoria
02.2008 - Current
- Oversaw daily operations of the departments grounds maintenance and tree risk manangement, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff and Interns in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Melbourne Zoo Leadership Coaching Program
01-2021
Diploma of Horticulture - Horticulture
Polytechnics
Parkville, VIC12-2004
VCE -
Whittlesea Secondary College
Whittlesea, VICSkills
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Team building
- Operations management
- Relationship building
- Schedule development
- Safety protocols
- Payroll processing
- Task delegation
- Quality control
- Risk management
- Performance management
- Budget management
- Change management
- Teamwork and collaboration
Timeline
Horticulture Supervisor
Zoos Victoria
02.2008 - Current
Melbourne Zoo Leadership Coaching Program
Diploma of Horticulture - Horticulture
Polytechnics
VCE -
Whittlesea Secondary College