Sarah Murphy
Brisbane
Summary
Dedicated and driven Dental Nurse, Beauty Therapist and Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during years in field. Adept at producing efficiency, completing procedures, organization in daily tasks. Customer-focused and results-oriented. Talented Receptionist driven to improve productivity and customer relations through strong attention to detail and polished, professional demeanor.
Overview
7
7
years of professional experience
Work History
Hotel Receptionist/Housekeeping
Tulfarris Hotel
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Collected room deposits, fees, and payments.
- Developed strong rapport with guests through active listening, empathetic responses, and consistent follow-up on requests or concerns.
- Cleaned room thoroughly. Replenish of new towels, bedding, etc
Qualified Dental Nurse
Dental Care Ireland
01.2020 - Current
Qualified beauty therapist
Natural Health and Beauty
01.2019 - 01.2020
Qualified Dental Nurse
Pembroke
08.2017 - 02.2019
- Prepared tools and materials, including instruments, dressings and syringes, maintaining strict health and safety
- Controlled and replenished supplies, completing orders within timeframe
- Sterilized and disinfected instruments and working surfaces within timeframe
- Provided pre- and post-operative care to patients being treated under sedation and anesthesia and easing anxiety
- Provided chairside assistance, identifying and handling correct tools for procedure
- Performed reception duties, including updating patient records and booking appointments, maintaining respect and confidentiality
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
- Recorded patient health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Handling finances, sorted patients files accordingly, completed forms e.g prsi, medical card forms, etc
- Within this medical setting I gained a great deal of experience
- Through working on reception, the hub (administrative) as well as the surgery as a whole
- Between dental nursing and administrative duties, I obtained a great deal of confidence to manage work schedules, record management, contact issues with companies and patients and order supplies
- Designed cleaning schedules and organizational systems for treatment and sales areas
- Resourcefully managed stock within treatment rooms to prevent product wastage, participating in monthly stock take tasks to ensure accuracy
- Maintained high levels of customer satisfaction by offering alternative treatment options and detailed aftercare recommendations.
Education
Certificate of Higher Education Dental Nursing -
Athlone Institute of Technology
ITEC, QQI Beauty Therapy -
Carlow IFE
Skills
- Motivated individual
- Great customer service
- Extremely organized
- Team worker
- Great timekeeper
- Hard working
- Extremely reliable
- Multitasking and prioritization
Additional Information
Prepared tools and materials, including instruments, dressings and syringes, maintaining strict health and safety., Controlled and replenished supplies, completing orders within timeframe., Sterilized and disinfected instruments and working surfaces within timeframe., Provided pre- and post-operative care to patients being treated under sedation and anesthesia and easing anxiety., Provided chairside assistance, identifying and handling correct tools for procedure., Performed reception duties, including updating patient records and booking appointments, maintaining respect and confidentiality., Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated., Recorded patient health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate., Handling finances, sorted patients files accordingly, completed forms e.g prsi, medical card forms, etc., Within this medical setting I gained a great deal of experience. Through working on reception, the hub (administrative) as well as the surgery as a whole. Between dental nursing and administrative duties, I obtained a great deal of confidence to manage work schedules, record management, contact issues with companies and patients and order supplies., Designed cleaning schedules and organizational systems for treatment and sales areas., Resourcefully managed stock within treatment rooms to prevent product wastage, participating in monthly stock take tasks to ensure accuracy., Maintained high levels of customer satisfaction by offering alternative treatment options and detailed aftercare recommendations.
References
- Colm Traynor, 0863293334
- Pavly Hanna, 0864574319
- Majella Bowden, 0862328512
- Cathriona Murphy, 0863584485
Scuba diver
CMAS qualified scuba diver.
* star .. rescue done
Timeline
Qualified Dental Nurse
Dental Care Ireland
01.2020 - Current
Qualified beauty therapist
Natural Health and Beauty
01.2019 - 01.2020
Qualified Dental Nurse
Pembroke
08.2017 - 02.2019
Hotel Receptionist/Housekeeping
Tulfarris Hotel
Certificate of Higher Education Dental Nursing -
Athlone Institute of Technology
ITEC, QQI Beauty Therapy -
Carlow IFE
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