Sarah Myers
Port Stephens,NSW
Summary
Experienced Learn to Swim Coordinator with 14 years in aquatics and customer service, specializing in safety compliance as a Lifeguard, hands-on instruction as a swimming teacher and coach, and community participation and health promotion as Aqua Fitness Instructor. Committed to providing safe and enjoyable aquatic and fitness programs, guiding staff to enhance customer interactions and ensure superior service delivery.
Overview
10
10
years of professional experience
8
8
Certifications
Work History
Aqua Fitness Instructor
Belgravia Leisure
Salamander Bay, 2317
07.2025 - Current
- Instructed participants on water safety practices and proper techniques, enhancing their confidence and skill level.
- Designed engaging aqua aerobics classes tailored to diverse fitness levels, improving participant satisfaction and retention.
- Fostered a community atmosphere that encouraged participation and enjoyment, leading to increased class attendance and positive feedback.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Swim School Coordinator
Belgravia Leisure
Salamander Bay
01.2022 - Current
- Recruited, trained, and mentored swimming teachers to uphold high quality instruction and lessons.
- Served as the primary contact for members, managing sales, bookings, follow-ups, and class changes with a focus on customer satisfaction.
- Drive program growth and achieve KPI's by converting inquiries into new enrollments, and upselling Holiday Intensive programs, School Swimming, and promoting other departments and programs within the facility.
- Monitored lessons and provided constructive feedback to maintain teaching standards and ensure progression.
- Conducted regular staff meetings and facilitated professional development sessions to enhance skills.
- Planned and scheduled timetables for school terms and Holiday Intensive programs efficiently.
- Ensured alignment of all lessons with national GOswim curriculum and safety standards.
- Oversaw student assessments and tracked progression through program levels systematically.
- Assisted in the organisation and execution of aquatic events, carnivals, and water safety weeks successfully.
- Managed communications with members, addressing inquiries and complaints.
- Cultivate and strengthen community partnerships with local organizations, schools, and charities.
- Directed regular social media marketing efforts to enhance audience reach and engagement.
Pool Lifeguard
Belgravia Leisure
Salamander Bay, 2317
12.2017 - Current
- Monitored pool areas to ensure public safety and compliance with Royal Life Saving Australia and the Guidelines for Safe Pool Operations (GSPO)
- Implemented hazard management protocols to enhance safety measures in pool areas and enforced pool rules to prevent accidents and injuries.
- Provided first aid and emergency response during incidents.
- Reporting: Completed accurate incident reports and daily logs regarding facility operations, water tests, and patronage records.
Swimming Instructor and Coach
Belgravia Leisure
Salamander Bay, NSW
10.2015 - Current
- Instructed diverse classes in swimming techniques and water safety to cater to all ages and skill levels.
- Conducted swim assessments to evaluate student progress and skill development.
- Fostered positive attitudes towards swimming, physical activity, and healthy lifestyle habits.
- Maintained up-to-date knowledge of swimming techniques, teaching methods, and safety regulations.
Skills
- Program management
- Sales and customer service
- Curriculum development
- Safety compliance
- Staff training and mentorship
- Experienced with KPI's and membership growth
- Computer Literacy and proficiency in Microsoft Office Suite (and general software adaptation)
References
- Ashleigh Millar - Access and Inclusion Coordinator (Belgravia Leisure) - 0429 957 747
- Jen Corbett - Swimming Instructor & Customer Service Officer (Belgravia Leisure) - 0417 434 108
- Rhonda Kennedy - Venue Manager (Belgravia Leisure)- 0437 114 818
Certification
CPR - Provide Cardiopulmonary Resuscitation
About Me
I am a highly energetic and motivated person, passionate about health, fitness, and nutrition. I thrive on staying active and disciplined, dedicating my personal time to strength training, swimming,
mountain biking, dirt biking, hiking, and camping. When I'm not
outside soaking up nature, I'll be spending my down-time computer gaming,
listening to my favourite band, or reading a book.
Timeline
Aqua Fitness Instructor
Belgravia Leisure
07.2025 - Current
Swim School Coordinator
Belgravia Leisure
01.2022 - Current
Pool Lifeguard
Belgravia Leisure
12.2017 - Current
Swimming Instructor and Coach
Belgravia Leisure
10.2015 - Current