At Windsor Psychology, I have excelled as a Practice Manager for the past 7 years by enhancing client satisfaction and streamlining operations. I have demonstrated expertise in referral management and exceptional client relations, leading to improved team performance and efficient practice management. I am skilled in decision-making and process improvement, significantly contributing to the practice's success.
I have always enjoyed connecting and interacting with people. I worked in hospitality and hotel management roles in my 20s and 30s before having a family and helping my husband run our hairdressing business. Since then, I have enjoyed my role at Windsor Psychology as Practice Manager. My excellent interpersonal skills and ability to make people feel at ease and understood are qualities I know would positively contribute to my suitability as a counsellor. I have seen the wonderful work my colleagues do and I feel that I could make a real difference in the lives of others by taking on a similar career path.