Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sarah Nischler

Lenah Valley,TAS

Summary

At Windsor Psychology, I have excelled as a Practice Manager for the past 7 years by enhancing client satisfaction and streamlining operations. I have demonstrated expertise in referral management and exceptional client relations, leading to improved team performance and efficient practice management. I am skilled in decision-making and process improvement, significantly contributing to the practice's success.

Overview

7
7
years of professional experience

Work History

Practice Manager

Windsor Psychology
10.2017 - Current
  • Triaging of potential clients by itemising presenting symptoms, recording histories and managing distress.
  • Developing strong relationships with clients, ensuring a high level of care and satisfaction throughout their experience.
  • Addressing client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managing daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Facilitating communication between staff members, fostering a collaborative work environment and improving overall team performance.
  • Liaising with other allied health professionals including GPs, paediatricians, psychologists and psychiatrists for continued client care.
  • Firm understanding of Medicare processes with respect to rebates, mental health care plans and other allied health care plans.

Education

Bachelor of Business Admin. - Hospitality Administration And Management

University of Tasmania
Hobart, TAS
08.2000

Associate Diploma of Business (Hospitality) - Hospitality Administration And Management

Drysdale Hospitality College
Hobart, TAS
11.1996

GED -

The Friends' School
North Hobart, TAS
11.1992

Skills

  • Referral management
  • Client consulting
  • Patient Relations
  • Records Maintenance
  • Decision-Making
  • Process Improvement

Additional Information

I have always enjoyed connecting and interacting with people. I worked in hospitality and hotel management roles in my 20s and 30s before having a family and helping my husband run our hairdressing business. Since then, I have enjoyed my role at Windsor Psychology as Practice Manager. My excellent interpersonal skills and ability to make people feel at ease and understood are qualities I know would positively contribute to my suitability as a counsellor. I have seen the wonderful work my colleagues do and I feel that I could make a real difference in the lives of others by taking on a similar career path.

Timeline

Practice Manager

Windsor Psychology
10.2017 - Current

Bachelor of Business Admin. - Hospitality Administration And Management

University of Tasmania

Associate Diploma of Business (Hospitality) - Hospitality Administration And Management

Drysdale Hospitality College

GED -

The Friends' School
Sarah Nischler