SARAH O'BRIEN
HOBART,TAS
Summary
Confident Operations Supervisor experienced in customer service and freight coordination. Delivered high-quality service by managing customer inquiries and allocating time-sensitive jobs while ensuring compliance with health and safety standards. Focused on enhancing operational efficiency and maintaining confidentiality in all processes.
Overview
11
11
years of professional experience
Work History
Freight Solutions Coordinator
Team Global Express (Formally Toll)
Cambridge , Tas
01.2018 - Current
- Processed customer online inquiries and handled freight. Managed telephone, email, and face-to-face customer interactions. Communicated effectively between drivers and freight suppliers.
- Ensured customers received accurate information quickly to enhance service efficiency.
- Time management, problem solving and decision making. Stock take / ordering, pays, uniform orders, TGE Business IDs, creating purchase orders and maintaining office area and all staff needs.
Cherry Farm Quality Control Officer.
Reid Fruits
01.2017 - 01.2018
- Inspected fruit quality against Reid Fruits packhouse standards and export specifications.
- Checked packing lines for defects, damage, and contamination during Reid Fruits operations.
- Recorded inspection findings in quality control logs and traceability records.
- Contributed to a team by applying strong communication, organization, and problem-solving skills, ensuring compliance with Workplace Health and Safety requirements in a mixed medium environment. Monitored pickers to prevent fruit damage and maintain picking quality standards.
Picker
Westerway Raspberry Farm
01.2016 - 01.2017
- Packed premium fruit to minimize damage and maintain quality. premium fruit in the correct manner to ensure no fruit is damaged.
- Sorted fruit by quality, size, and ripeness for packing standards.
- Sorted fruit by quality, size, and ripeness to meet packing standards.
- Packed berries into containers for distribution into trays and containers for farm distribution.
Education
Subjects: Biology 3, Sport Science 3, Photography 3, Legal Studies 3, General Maths 3, English Communications 3, Physical Sciences 2 and Photography.
Elizabeth College
Subjects: Maths, English, Science, History, Careers, P.E, Hospitality, Multimedia, MDT and Art. Work Related Education RSA, Responsible serving of alcohol. First Aid Certificate 'I'm Alert' Food Safety certificate 'I'm Alert' Food Safety certificate
Glenora District High School
Skills
- Logistics management
- Freight coordination
- Stock control
- Purchase orders
- Customer enquiries
- Scheduling expertise
- Time management
- Problem solving
- Decision making
- Effective communication
- Client liaison
- Multitasking and organization
- Attention to detail
Personal Information
- Title: Transport Operations Support Clerk
- Driving License: manual Driver's License
HOBBIES
Camping, Working with Animals, Baby Sitting, Horse Riding
Timeline
Freight Solutions Coordinator
Team Global Express (Formally Toll)
01.2018 - Current
Cherry Farm Quality Control Officer.
Reid Fruits
01.2017 - 01.2018
Picker
Westerway Raspberry Farm
01.2016 - 01.2017
Subjects: Biology 3, Sport Science 3, Photography 3, Legal Studies 3, General Maths 3, English Communications 3, Physical Sciences 2 and Photography.
Elizabeth College
Subjects: Maths, English, Science, History, Careers, P.E, Hospitality, Multimedia, MDT and Art. Work Related Education RSA, Responsible serving of alcohol. First Aid Certificate 'I'm Alert' Food Safety certificate 'I'm Alert' Food Safety certificate
Glenora District High School