Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah Peters

Narre Warren North,VIC

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Internal Sales Representative

Filtermakers
03.2023 - Current
  • Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Teamed with partners to close deals for sales development.
  • Added consumer purchase dates and updated address changes for current accounts in corporate database.
  • Researched and identified possible new accounts for sales development.

Aged Care Worker

Home Instead
10.2022 - 03.2023
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported any noticeable changes in behaviour/appetite to case manager.

Receptionist

Highfield Park Medical Centre
10.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.

Retail Manager

Aldi
03.2019 - 10.2022
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Proficiently lifted up to 20kgs when needed and operated all electric and manual pallet jacks.

Team Member

Hungry Jack's
08.2016 - 03.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.


Education

High School Diploma -

Drouin Secondary College
Drouin, VIC
11.2019

Skills

  • Goal-oriented mindset
  • Email Etiquette
  • Inventory Control
  • Store operations
  • Customer Service
  • Visual Merchandising
  • Team Training

References

Larissa (Manager at Aldi) - 0478 004 236

Nishant (Manager at Aldi) - 0430 346 033

Hayley (Manager at home instead) - 0474 883 346

Timeline

Internal Sales Representative

Filtermakers
03.2023 - Current

Aged Care Worker

Home Instead
10.2022 - 03.2023

Receptionist

Highfield Park Medical Centre
10.2022 - 03.2023

Retail Manager

Aldi
03.2019 - 10.2022

Team Member

Hungry Jack's
08.2016 - 03.2019

High School Diploma -

Drouin Secondary College

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Sarah Peters