Sarah Poole
Sydney,NSW
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. I am also a Creative Social Media creator experienced in managing social media programs .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Spangles Dancewear
10.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Social Media Manager
Spangles Dancewear
10.2021 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media through Instagram and tik tok.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
Optical Advisor
Specsavers
02.2023 - 08.2023
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Cashier
Green Grocer
01.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Freshwater Senior Campus
Sydney NSW10.2022
Skills
- Time Management
- Educational Opportunities
- Corrective Actions
- Providing Feedback
- Customer Service
- Social media management
- Online Marketing and Advertising
- Digital Content Development
- Brand or Products Development
- Goal Planning
Accomplishments
- Outstanding Effort Award Year 12 Graduation
- Gold merit award
- Early Entry for bachelor of media and communications course
Certification
First Aid certificate
Timeline
Optical Advisor
Specsavers
02.2023 - 08.2023
Retail Sales Associate
Spangles Dancewear
10.2021 - Current
Social Media Manager
Spangles Dancewear
10.2021 - Current
Cashier
Green Grocer
01.2021 - 09.2021
High School Diploma -
Freshwater Senior Campus