Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sarah Poole

Sydney,NSW

Summary

Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. I am also a Creative Social Media creator experienced in managing social media programs .

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Spangles Dancewear
10.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Social Media Manager

Spangles Dancewear
10.2021 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media through Instagram and tik tok.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

Optical Advisor

Specsavers
02.2023 - 08.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.

Cashier

Green Grocer
01.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Freshwater Senior Campus
Sydney NSW
10.2022

Skills

  • Time Management
  • Educational Opportunities
  • Corrective Actions
  • Providing Feedback
  • Customer Service
  • Social media management
  • Online Marketing and Advertising
  • Digital Content Development
  • Brand or Products Development
  • Goal Planning

Accomplishments

  • Outstanding Effort Award Year 12 Graduation
  • Gold merit award
  • Early Entry for bachelor of media and communications course


Certification

First Aid certificate

Timeline

Optical Advisor

Specsavers
02.2023 - 08.2023

Retail Sales Associate

Spangles Dancewear
10.2021 - Current

Social Media Manager

Spangles Dancewear
10.2021 - Current

Cashier

Green Grocer
01.2021 - 09.2021

High School Diploma -

Freshwater Senior Campus

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Sarah Poole