Sarah Ramsey
Toowoomba,QLD
Summary
Dynamic Services Coordinator with a proven track record at Trackspares, excelling in service coordination and customer communication. Adept at managing logistics and scheduling, I ensure timely fulfillment and maintain meticulous records. Recognized for problem-solving abilities and attention to detail, I drive efficiency and enhance service delivery across teams.
Overview
7
7
years of professional experience
Work History
Services Coordinator
Trackspares
Toowoomba, QLD
04.2021 - Current
- Coordinated service requests and supported logistics operations for clients.
- Managed scheduling and dispatching of parts and services for timely fulfillment.
- Communicated with customers to address inquiries and provide service updates.
- Maintained detailed records of service transactions in tracking systems.
- Collaborated with technicians to ensure accurate service delivery and parts availability.
- Assisted in training new team members on service protocols and procedures.
- Monitored inventory levels to anticipate needs for spare parts supply.
- Followed up with technicians and managers to receive and communicate status updates.
- Worked closely with other departments within the company to ensure successful completion of projects.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
- Prepared monthly reports summarizing current service activities.
- Reviewed invoices for accuracy prior to submission for payment processing.
Accounts Payable Clerk
Queensland Health
Toowoomba, QLD
02.2019 - 04.2021
- Process vendor invoices for timely payment and maintain accurate records.
- Reconcile accounts to ensure accuracy of financial data and transactions.
- Assist in month-end closing by preparing necessary documentation and reports.
- Collaborate with internal teams to resolve invoice-related issues promptly.
- Maintain filing system for invoices and related financial documents securely.
- Support audits by providing requested documentation and information as needed.
- Processed invoices and payments in accordance with company policies and procedures.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Handled high-volume invoice processing with minimal supervision.
- Assisted with preparing journal entries related to accounts payable transactions.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Matched orders with invoices and recorded required information.
- Received and recorded cash, checks and transfers.
Education
Toowoomba State High School
Toowoomba, QLDSkills
- Service coordination
- Scheduling management
- Customer communication
- Record keeping
- Problem solving
- Attention to detail
- Adaptability
- Data confidentiality
Timeline
Services Coordinator
Trackspares
04.2021 - Current
Accounts Payable Clerk
Queensland Health
02.2019 - 04.2021
Toowoomba State High School