SARAH RAYNER
Summary
Community care professional with experience in providing compassionate, patient-centered support to elderly clients. Strong focus on team collaboration and delivering high-quality care. Skilled in personal care, and emotional support. Reliable and adaptable in meeting diverse and changing needs.
Professional cleaner with strong experience in residential and commercial cleaning. Reliable and adaptable, effective in team settings and focused on delivering excellent results. Skilled in deep cleaning, organization, and using cleaning equipment and products safely. Known for attention to detail, dependability, and maintaining high standards in all tasks.
Overview
12
12
years of professional experience
Work History
Community Aged Care Worker
Annecto
12.2022 - Current
- Delivered personalized care plans to enhance client well-being and independence.
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Maintained accurate documentation of client health records and progress notes.
- Collaborated with healthcare professionals to coordinate comprehensive care services.
Aged Care Worker
McLean Care
09.2021 - 01.2024
- Assisted clients with daily living activities, ensuring comfort and dignity in care.
- Developed personalized care plans based on individual needs and preferences.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Trained new staff on best practices for patient care and safety protocols.
- Maintained proper sanitation and cleaning of equipment and work areas.
- Implemented quality control measures, resulting in improved cleanliness and customer satisfaction ratings.
- Supervised cleaning teams to ensure adherence to safety standards and operational protocols.
Laborer
Fletcher International Abbatoir
11.2019 - 03.2021
- Maintained cleanliness and sanitation of work areas to meet health standards.
- Followed safety protocols to minimize workplace hazards and promote team well-being.
- Collaborated with team members to streamline workflow and enhance productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
Cleaner
I Need a Cleaner
10.2018 - 10.2019
- Operated cleaning equipment including vacuums, floor scrubbers, and steam cleaners efficiently.
- Conducted regular inspections of rooms and common areas to uphold quality standards.
- Operated and maintained cleaning equipment to ensure optimal performance.
- Developed and implemented effective cleaning schedules for various facilities.
Customer service
Dollar’s and Sense
01.2017 - 02.2018
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Trained stock team in merchandising, storage management and customer service.
- Opened and closed register by counting money, separating charge slips, balancing drawers and making deposits.
Customer service and deli
Woolworths
12.2015 - 12.2017
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer service
McDonald’s
01.2014 - 12.2015
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
- Communicated clear expectations and goals to each team member.
- Provided exceptional customer service to patrons and communicated professionally.
Education
Certificate 3 In Beauty Therapy - Beauty Therapy
TAFE
Dubbo11.2017
Cert 3 Individual Support Worker - Aged Care Worker
Tafe
Dubbo, NSW04-2022
Skills
- Housekeeping tasks
- Personal hygiene assistance
- Emotional support
- Mobility support
- Assessment skills
- Client confidentiality
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
- Verbal and written communication skills
Timeline
Community Aged Care Worker
Annecto
12.2022 - Current
Aged Care Worker
McLean Care
09.2021 - 01.2024
Laborer
Fletcher International Abbatoir
11.2019 - 03.2021
Cleaner
I Need a Cleaner
10.2018 - 10.2019
Customer service
Dollar’s and Sense
01.2017 - 02.2018
Customer service and deli
Woolworths
12.2015 - 12.2017
Customer service
McDonald’s
01.2014 - 12.2015
Certificate 3 In Beauty Therapy - Beauty Therapy
TAFE
Cert 3 Individual Support Worker - Aged Care Worker
Tafe
Similar Profiles
Tori MoselloTori Mosello
Area Manager at AnnectoArea Manager at Annecto
Kirsten HendersonKirsten Henderson
Business and Community Development Manager at AnnectoBusiness and Community Development Manager at Annecto
Louise PetersonLouise Peterson
Support Worker - A/C - WMR - (Part-time) at AnnectoSupport Worker - A/C - WMR - (Part-time) at Annecto
Elle Dumont-WardleElle Dumont-Wardle
Disability Support Worker /Community Aged Care Worker at New HorizonsDisability Support Worker /Community Aged Care Worker at New Horizons
Lisa FergusonLisa Ferguson
Community Aged Care Worker / Support Worker at Australian Unity / Ability Living My WayCommunity Aged Care Worker / Support Worker at Australian Unity / Ability Living My Way