Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
DOB:
References
Timeline
Generic

Sarah Redzovic

Caroline Springs,VIC

Summary

Experienced customer service representative focused on collaborating for team success with knowledge and friendly support. With 3 years of experience in customer service, I am a goal-oriented and adaptable team player with focus on achieving results and operates well in fast-paced and high volume environments. Devoted hard working employee giving every customer an exceptional and memorable experience. Motivated to maintain customer satisfaction, contribute to company success and desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Terry White
Caroline Springs, Victoria
07.2023 - Current
  • Answer customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Participate in staff meetings discussing new developments.
  • Greet customers upon arrival
  • Process payments from customers using cash registers and credit card terminals.
  • Organise and maintain patient profiles in the computer system.
  • Maintain inventory records by restocking shelves
  • Track expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Assist customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Provide guidance on the selection of over-the-counter medications and supplements.
  • Prepare labels for prescriptions and dispensed medications to patients.
  • Manage multiple tasks simultaneously while adhering to strict deadlines.
  • Open incoming supplies and stocked in correct locations.
  • Deliver quality care to customers.
  • Keep check-out areas clean, organised and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.

Ice Cream Server

Augustus Gelatery
Caroline Springs
09.2021 - 01.2023
  • Informed management of low stock items prior to running out completely.
  • Followed proper sanitation guidelines when handling food products.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Operated cash register to collect payments from customers.
  • Participated in team meetings to discuss best practices for providing quality service.

Education

Lakeview Senior College
Caroline Springs, VIC

Skills

  • Organisation development
  • Time management
  • Adaptive thinking
  • Effective communication skills
  • Attention to detail
  • Leadership

Languages

English
Native/ Bilingual

Accomplishments

  • Coordinators award
  • Academic achievement award

DOB:

29/06/2006

References

References available upon request.

Timeline

Pharmacy Assistant

Terry White
07.2023 - Current

Ice Cream Server

Augustus Gelatery
09.2021 - 01.2023

Lakeview Senior College

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Sarah Redzovic