Sarah Reed
Coombs
Summary
Dynamic professional with extensive project coordination and customer service experience at Braidleyson Pty Ltd. Demonstrated success in managing financial transactions and improving operational efficiency. Expertise in team leadership and collaboration, ensuring compliance with safety regulations while enhancing client satisfaction. Proficient in onboarding and training staff to meet organizational objectives.
Overview
21
21
years of professional experience
Work History
Office Manager (part-time)
RASCAL
10.2023 - Current
- Streamlined office operations and administrative tasks to enhance daily functioning.
- Facilitated communication and coordination among staff, promoting teamwork.
- Oversaw financial transactions, including budget tracking and expense management, ensuring accurate records.
- Maintained organized office space by managing supplies and equipment effectively.
- Ensured compliance with safety and health standards through rigorous adherence to regulations.
Project Coordinator and Administrator
Braidleyson Pty Ltd
03.2023 - Current
- Coordinated project quotes end-to-end, collaborating with suppliers and contractors for accurate pricing.
- Managed project timelines, resources, and deliverables to ensure successful execution.
- Engaged with customers throughout the project lifecycle, addressing queries professionally and promptly.
- Oversaw accounts payable and receivable processes, ensuring timely financial transactions related to projects.
- Monitored project budgets and expenses to optimize financial efficiency and resource allocation.
- Facilitated communication between internal staff and external contractors to enhance collaboration.
- Reviewed construction materials for competitive pricing and adherence to quality standards.
- Ensured compliance with SWIM, industry regulations, and WHS standards to maintain safety.
Operations Manager
Canberra Southern Cross Club
08.2021 - 03.2023
- Participated in management meetings to align staff with business strategies and objectives.
- Developed action plans that realized gym vision and achieved set goals.
- Monitored monthly revenue targets, implementing corrective actions as necessary.
- Oversaw recruitment and staffing to maintain optimal team levels.
- Onboarded and trained new staff on health and wellness standards.
- Provided ongoing training to existing staff, enhancing competency and knowledge.
- Collaborated with team to maintain facility cleanliness and oversee gym equipment maintenance.
- Managed operational expenses, ensuring adherence to budget while overseeing equipment purchases.
Pool Manager
Canberra Southern Cross Club
04.2019 - 07.2021
Owner/Swim Instructor
Mox Swim School
11.2016 - 01.2021
- Oversaw swim school operations, from scheduling classes to managing pool maintenance and cleanliness.
- Developed and executed business strategies and marketing campaigns to expand clientele and increase revenue.
- Recruited, trained, and managed staff, ensuring they followed safety protocols and customer service.
- Handled administrative duties, such as payroll, billing and customer inquiries.
- Cultivated client relationships, gathering feedback and implementing improvements based on suggestions.
- Adhered to local regulations and certifications for the facility and maintained up-to-date knowledge of swimming instruction best practices.
- Personally taught swimming classes, ensuring students mastered techniques and remained safe while in the pool.
- Evaluated students' progress and adjusted instructional methods as necessary, ensuring that learners of all levels achieved their swimming goals.
Coordinator Senior Swim Instructor
Royal Life Saving
10.2014 - 04.2019
- Conducted advanced swim instruction for participants of various ages and skill levels, focusing on stroke improvement, water safety, and fitness.
- Coordinated and oversaw the primary school aquatics program delivery, which included multiple engaging swimming and water safety curriculums.
- Provided leadership and guidance to a team of swim instructors to ensure consistency in teaching methods and program delivery.
- Developed and regularly updated swim lesson plans and curricula in accordance with industry standards and best practices and tailored instruction to meet each participant's specific needs and abilities.
- Maintained a safe aquatic environment by enforcing strict safety protocols and emergency procedures, prioritising the well-being of all program participants.
- Actively engaged with participants and their parents, addressing inquiries, providing constructive feedback on progress, and promptly resolving any concerns or issues.
- Trained and mentored junior swim instructors, equipping them with essential instructional techniques, safety procedures, and exceptional customer service skills.
- Managed administrative duties, including scheduling swim lessons, coordinating class assignments, and handling participant registrations and maintained accurate records of participant progress and certifications.
Medical Administration/Ward Clerk
Calvary Health Care
01.2009 - 12.2011
Medical Administration Officer
ACT Health
01.2004 - 01.2009
Education
Asbestos Awareness -
Master Builders ACT
01-2023
Crystalline Silica Exposure -
Master Builders ACT
01-2023
Work Safety in the Construction Industry (WHITE CARD) -
Master Builders ACT
01-2023
Performance Coaching and Career Path Planning -
JLA
01-2022
Teacher of Swimming and Water Safety -
AUSTSWIM
01-2022
Teacher of Swimming and Water Safety -
Royal Life Saving
01-2022
Lifeguard Certificate -
Royal Life Saving
01-2022
Plant Room Operations -
Royal Life Saving
01-2021
Certificate II & III in fitness and nutrition -
Academy of Fitness Education And Training
01-2016
Sports Leadership Certification - Development and Enhancement Leadership Capabilities
AIS
01-2003
Skills
- Project coordination
- Customer service
- Accounts payable and receivable
- Financial transactions
- Written and verbal communication
- Active listening
- Multi-tasking
- KPI management
- Leadership and staff management
- Onboarding and training
- Development and compliance
- Safety regulations and WHS standards
- Data management and migration
- Operational efficiency
Accomplishments
2019, AUSTSWIM - Award of excellence AUSTSWIM teacher of swimming and water safety
References
Referees will be provided upon request.
Short Courses
- 2022, Provide cardiopulmonary resuscitation, Royal Life Saving Society ACT
- 2022, First Aid, Royal Life Saving Society ACT
- 2019 - 2021, Dale Carnegie Leadership and communication
- 2009, Office Injury Prevention, ACT Health.
- 2009, Manual Handling Level 1, ACT Health.
- 2009, Building Constructive Communication Workshop, ACT Health.
Timeline
Office Manager (part-time)
RASCAL
10.2023 - Current
Project Coordinator and Administrator
Braidleyson Pty Ltd
03.2023 - Current
Operations Manager
Canberra Southern Cross Club
08.2021 - 03.2023
Pool Manager
Canberra Southern Cross Club
04.2019 - 07.2021
Owner/Swim Instructor
Mox Swim School
11.2016 - 01.2021
Coordinator Senior Swim Instructor
Royal Life Saving
10.2014 - 04.2019
Medical Administration/Ward Clerk
Calvary Health Care
01.2009 - 12.2011
Medical Administration Officer
ACT Health
01.2004 - 01.2009
Asbestos Awareness -
Master Builders ACT
Crystalline Silica Exposure -
Master Builders ACT
Work Safety in the Construction Industry (WHITE CARD) -
Master Builders ACT
Performance Coaching and Career Path Planning -
JLA
Teacher of Swimming and Water Safety -
AUSTSWIM
Teacher of Swimming and Water Safety -
Royal Life Saving
Lifeguard Certificate -
Royal Life Saving
Plant Room Operations -
Royal Life Saving
Certificate II & III in fitness and nutrition -
Academy of Fitness Education And Training
Sports Leadership Certification - Development and Enhancement Leadership Capabilities
AIS
Similar Profiles
Mathew BacchusMathew Bacchus
Delivery Driver at Rascal HouseDelivery Driver at Rascal House
Momcilo VeresMomcilo Veres
Senior Supervisor at "Rascal" Wine&Tapas BarSenior Supervisor at "Rascal" Wine&Tapas Bar
Kinley ZamKinley Zam
Personal Care Assistant at LDK seniors livingPersonal Care Assistant at LDK seniors living
Gustavo FernandezGustavo Fernandez
System and Data Improvement Officer at ACT GovernmentSystem and Data Improvement Officer at ACT Government
Rekha PokharelRekha Pokharel
Endorsed Enrolled Nurse at LDK Senior LivingEndorsed Enrolled Nurse at LDK Senior Living