Overview
Work History
Education
Skills
References
Timeline
Generic

Sarah Reynolds

Tweed Heads,NSW

Overview

16
16
years of professional experience

Work History

Store Manager

Woolworths
Tweed Heads , NSW
06.2008 - Current
  • Lead and manage all day-to-day operations of a big business.
  • Lead and develop a team of over 120.
  • Ensure store's KPIs are met.
  • Ensuring the business remains safe and legal.
  • Maintain Safe Food practices.
  • Effectively communicate with all levels of team, including internal and external stakeholders.
  • Coach and develop future leaders and talent.
  • Manage all HR matters.
  • Support team on Workcover, ensure compliance with Workcover laws, create Recovery Plans for team to return to pre-injury duties.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Analysed financial data to identify areas of improvement.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Group Manager

Woolworths
Gold Coast, QLD
02.2022 - 08.2024
  • Oversaw 10 stores and supported in all areas of operations including meeting business KPI's
  • Monitored team performance, identified areas for improvement, and provided feedback
  • Developed and implemented team strategies to increase efficiency and productivity.
  • Coordinated daily activities with Sore Managers to ensure successful completion of projects.
  • Fostered a culture of collaboration within the team by encouraging open communication between members.
  • Provided guidance on best practices in problem-solving and decision-making processes.
  • Maintained an up-to-date knowledge of industry trends, organisational changes, and relevant regulations impacting the work environment.
  • Resolved conflicts between employees through effective communication and mediation techniques.
  • Created detailed reports outlining project plans, timelines, budgets, resources required., for senior management review.
  • Ensured compliance with safety regulations throughout all stages of production.

Zone Safety Partner

Woolworths
Gold Coast, QLD
01.2023 - 04.2024
  • Oversaw 65 Woolworths stores from South Brisbane, QLD to Casino, NSW.
  • Directly reporting to the State Manager.
  • Supporting all stores in safety and wellbeing controls.
  • Leading Zone Safety Day's
  • Supporting team with return-to-work controls.
  • Supporting the Return-to-Work team with open claims and early intervention support.
  • Risk assessments in stores for incident prevention.
  • Facilitating the roll out of Back of House safety process in all stores.
  • Coaching store teams on what good looks like with safety obligations and processes.
  • Supporting and linking store teams in with mental health support.

Education

High School Diploma -

Southern Cross
Ballina, NSW
01-1999

Skills

  • Store Merchandising
  • Team Development
  • Employee Training
  • Talent Recruitment
  • Budget Administration
  • Personnel development
  • Retail Inventory Management
  • Payroll Management
  • Store operations oversight
  • Loss Prevention
  • Risk Management
  • Promotional planning
  • Customer Service Management
  • Inventory Management
  • Sales Promotions
  • Financial operations management

References

Luke Peters

Store Manager Woolworths

0407419435

Daniel Choe

DC Operations Woolworths

0430378869

Timeline

Zone Safety Partner

Woolworths
01.2023 - 04.2024

Group Manager

Woolworths
02.2022 - 08.2024

Store Manager

Woolworths
06.2008 - Current

High School Diploma -

Southern Cross

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Sarah Reynolds