Sarah Reynolds
Tweed Heads,NSW
Overview
16
16
years of professional experience
Work History
Store Manager
Woolworths
Tweed Heads , NSW
06.2008 - Current
- Lead and manage all day-to-day operations of a big business.
- Lead and develop a team of over 120.
- Ensure store's KPIs are met.
- Ensuring the business remains safe and legal.
- Maintain Safe Food practices.
- Effectively communicate with all levels of team, including internal and external stakeholders.
- Coach and develop future leaders and talent.
- Manage all HR matters.
- Support team on Workcover, ensure compliance with Workcover laws, create Recovery Plans for team to return to pre-injury duties.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analysed financial data to identify areas of improvement.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Group Manager
Woolworths
Gold Coast, QLD
02.2022 - 08.2024
- Oversaw 10 stores and supported in all areas of operations including meeting business KPI's
- Monitored team performance, identified areas for improvement, and provided feedback
- Developed and implemented team strategies to increase efficiency and productivity.
- Coordinated daily activities with Sore Managers to ensure successful completion of projects.
- Fostered a culture of collaboration within the team by encouraging open communication between members.
- Provided guidance on best practices in problem-solving and decision-making processes.
- Maintained an up-to-date knowledge of industry trends, organisational changes, and relevant regulations impacting the work environment.
- Resolved conflicts between employees through effective communication and mediation techniques.
- Created detailed reports outlining project plans, timelines, budgets, resources required., for senior management review.
- Ensured compliance with safety regulations throughout all stages of production.
Zone Safety Partner
Woolworths
Gold Coast, QLD
01.2023 - 04.2024
- Oversaw 65 Woolworths stores from South Brisbane, QLD to Casino, NSW.
- Directly reporting to the State Manager.
- Supporting all stores in safety and wellbeing controls.
- Leading Zone Safety Day's
- Supporting team with return-to-work controls.
- Supporting the Return-to-Work team with open claims and early intervention support.
- Risk assessments in stores for incident prevention.
- Facilitating the roll out of Back of House safety process in all stores.
- Coaching store teams on what good looks like with safety obligations and processes.
- Supporting and linking store teams in with mental health support.
Education
High School Diploma -
Southern Cross
Ballina, NSW01-1999
Skills
- Store Merchandising
- Team Development
- Employee Training
- Talent Recruitment
- Budget Administration
- Personnel development
- Retail Inventory Management
- Payroll Management
- Store operations oversight
- Loss Prevention
- Risk Management
- Promotional planning
- Customer Service Management
- Inventory Management
- Sales Promotions
- Financial operations management
References
Luke Peters
Store Manager Woolworths
0407419435
Daniel Choe
DC Operations Woolworths
0430378869
Timeline
Zone Safety Partner
Woolworths
01.2023 - 04.2024
Group Manager
Woolworths
02.2022 - 08.2024
Store Manager
Woolworths
06.2008 - Current
High School Diploma -
Southern Cross