Sarah Rigney
Sydney,NSW
Summary
Dynamic professional with strong leadership and training skills, honed at The AA, where I enhanced team performance and morale. Proven ability in employee performance management and customer service, consistently achieving targets while fostering a culture of success. Adept at developing training materials and conducting impactful sales presentations. Known for adaptability and reliability in meeting organisational needs. Energetic and successful at motivating and building positive team dynamics
Overview
8
8
years of professional experience
Work History
Assistant Supervisor
The AA
11.2020 - 04.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and ensure targets are hit. Managed daily tasks and delegated responsibilities
- Assisted in the development of training materials to ensure a consistent learning experience for new hires. Trained new team members on different products and sales techniques to maximise their potential
- Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
Waitress Supervisor
The Waterside
09.2017 - 04.2021
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service, maintaining high standards of cleanliness and organisation throughout the restaurant .
- Used cash registers and credit card machines to cash out customers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Bachelor of Arts - Law And Business
Maynooth University
Kildare, Ireland10-2020
Skills
- Training and mentoring
- Sales support
- Employee performance management
- Customer service
- Strong leadership
- Sales presentations
- Training staff
Accomplishments
Won the emerging leader award at the AA 2024
Timeline
Assistant Supervisor
The AA
11.2020 - 04.2025
Waitress Supervisor
The Waterside
09.2017 - 04.2021
Bachelor of Arts - Law And Business
Maynooth University
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