Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Robb

Luddenham,NSW

Summary

Dedicated administrative professional with nearly five years of experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Customer Operations/Administrative Assistant

Lite n' Easy
03.2020 - Current
  • Performed daily internet download processes to ensure customer details matched system records
  • Critically assessed system errors and found solutions to efficiently rectify issues
  • Ensured day-to-day processes were completed on time in order for all areas of operations to run smoothly
  • Managed all outgoing mail and parcels on a nation-wide scale
  • Managed filing system, entered data and completed other clerical tasks.
  • Identified and recommended changes to existing processes to improve accuracy and efficiency

Junior Office Assistant

Independent Pipe Fabrication
03.2019 - 01.2020
  • Answered phone calls and provided information to customers or forwarded calls to the relevant department
  • Scheduled deliveries and managed the progress of jobs to update customers
  • Quoted jobs efficiently to ensure a same day response
  • Performed duties such as scanning & filing of completed orders and quotes
  • Maintained a clean and tidy office space.

Education

Certificate IV in Business -

TAFE NSW Digital
04.2024

High School Certificate -

Emmaus Catholic College
2018

Skills

  • Self motivated and highly driven with the capability to work well individually or within a team
  • Great attention to detail and ability to quickly and creatively solve problems
  • Exceptional written and verbal communication skills
  • Excellent time management and organisational skills with the ability to prioritise tasks effectively
  • Solid Microsoft word and excel skills

Timeline

Customer Operations/Administrative Assistant

Lite n' Easy
03.2020 - Current

Junior Office Assistant

Independent Pipe Fabrication
03.2019 - 01.2020

Certificate IV in Business -

TAFE NSW Digital

High School Certificate -

Emmaus Catholic College
Sarah Robb