Sarah Robinson
Cairns,Queensland
Summary
I am a motivated and enthusiastic worker looking to expand my knowledge and skills by embarking on a new career path. I look forward to new challenges that may help me progress in my career. I am a fast learner and able to transfer my skills to produce work at the highest possible standard. I take pride in producing positive outcomes whether that be working as part of a team or as an individual. I am proud to say that I hold great professional relationships with the people I work with.
Overview
7
7
years of professional experience
Work History
Family Support Worker
Alternative Approach
04.2022 - 04.2024
- Maintained accurate chronological records and logs of work with families using software’s such as teams and clear care
- Supported and advised parents regarding various issues and signposted additional services
- Increased youth participation in pro-social activities through collaboration with professionals and community resources
- Visited home environments and placements to help young people develop life, technical and job skills
- Escorted families/ young people to contact sessions, legal and doctors appointments
- Created risk assessments personalised to each individual
- Provided support and supervision during family contact sessions
- Worked with families and young people of all ages and back grounds
- Safe guarding.
Administrator
Alternative Approach
09.2021 - 12.2022
- Oversaw database to maintain updated records and accuracy
- Produced high-quality documents, spreadsheets and presentations for internal and external needs
- Oversaw recruitment processes, contacting potential candidates and scheduling interviews
- Contacting and obtaining references and other documentation for new employees
- Applying for DBS checks for new employees and keeping track of in-date DBS’ for existing employees
- Updating policies and procedures
- Conducting minutes for meetings and interviews
- Attending conferences on behalf of the company
- Payroll.
Crew Member
McDonald’s
02.2017 - 03.2022
- Flexibly took on various roles to support workflow
- Ran orders from kitchen to dining areas, ensuring positive customer care
- Maintained clean and sanitary food preparation areas and equipment
- Addressed questions, concerns and complaints of customers
- Acted as a team player by helping colleagues finish their tasks - regularly exceeding targets and expectations
- Prepared food and beverages within target timeframes
- Used the highest level of customer service in order to provide customers with a positive experience
- Handled monies whilst serving customers and cashing up tills
- Assessed food quality before serving customers to meet high-quality standards.
Education
A-Levels - English, Psychology, Design Technology
St. John’s Plessington Catholic College
06.2019
GCSEs - English Literature/ Language, Maths, History, Biology, Chemistry, French, Art
Prenton High School for Girls
06.2016
Skills
- Excellent communication and customer service skills
- IT literate
- Confident in working as part of a team and individually
- Ability to prioritise
- Safeguarding policies
- Adaptability
Training
- Paediatric First Aid
- Ligature Training
- Child Sexual Exploitation Foundation Level
- Fire Safety Leaving Care
- Equality, Diversity and Cultural Competence Leaving Care
- Food Safety And Hygiene Advanced Leaving Care
- GDPR
- Medication Advanced
- Safeguarding Children Level 1
- Female Genital Mutilation Leaving Care
- Risk management And Safer Caring Leaving Care
- Self-Harming Behaviours
Timeline
Family Support Worker
Alternative Approach
04.2022 - 04.2024
Administrator
Alternative Approach
09.2021 - 12.2022
Crew Member
McDonald’s
02.2017 - 03.2022
A-Levels - English, Psychology, Design Technology
St. John’s Plessington Catholic College
GCSEs - English Literature/ Language, Maths, History, Biology, Chemistry, French, Art
Prenton High School for Girls