SARAH ROGERS
Gold Coast,QLD
Summary
My family and i relocated to the Gold Coast in 2023 where i worked as a companion carer and my most recent job as a Assistant Housing Officer. Previous to this i worked as a Head House Keeper, Property Manager and Beauty Therapist. I have worked in many other jobs including hotels, restaurants and cafes as well as in the travel industry. Through this I have gained extensive customer service and communication experience and am highly adaptable to many different situations and can relate to people from all walks of life. If I could summarize myself as an employee, it would be that I am caring and compassionate, a learner and I give 100% to everything I do. I know my referees will extend on this. I know that I will be an asset to your team and I look forward to hearing from you.
Overview
6
6
years of professional experience
Work History
Assistant Housing Officer
Churches Of Christ Housing Services
2023.06 - Current
- First point of contact for inbound and outbound phone calls assisting with housing enquiries, food aid, homelessness and general support.
- Connected clients with appropriate community resources and social services to support their long-term success.
- Provide support and assist the housing officer to effectively deliver client services.
- Reviewed documentation and input data into computer system to complete eligibility process, and rent reviews.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Advocated on behalf of clients with external agencies, ensuring they received the necessary supports and services.
Companion Caregiver
Elite Aged Care
2023.04 - 2023.06
- Assisted clients with daily living activities, improving their quality of life.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
Head Housekeeper
Pakiri Beach Holiday Park
2021.08 - 2022.11
- Supervised and trained a team of 15 staff over peak season in a 30 room holiday park ranging from luxury beach front cabins to private motel units
- Verified each completed room against standard plans to maintain consistency
- Collaborated with front desk to respond promptly to guest requests and promote positive experience
- Maintained a high standard cleanliness with all self contained units and on site facilities
- Interacted pleasantly with clients and guests when performing daily duties
- Helped in maintenance when required -Jobs included gardening, weed eating, painting, rubbish removal and other general maintenance
Property Manager
Barfoot & Thompson Mangawhai
2018.05 - 2020.12
- Managed a portfolio of around 70 rental properties
- Processed rental applications by completing background checks, monitoring credit histories and assessing overall rental eligibility
- Monitored rent collections are arrears and acted accordingly
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Introduced prospective tenants to types of houses available and performed tours of premises
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Processed work orders, invoices and banking
- Organised regular maintenance and repairs that needed to be carried out
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Completed final move-out walk-throughs with tenants to identify any required repairs
- Maintained and generated new business
- Used relevant software systems
Education
Family And Community Services
TAFE Queensland
Ashmore, QLD12.2024
Skills
- Caring and compassionate
- Customer service-focused
- High level of communication
- Hardworking and self driven
- Adaptable
- Honest and trustworthy
- Reliable and punctual
- Attention to detail
- Multitasking and Prioritizing
- Professional and Courteous
- Computer software systems
References
- Hayley Oudyn, Housing Coordinator Churches Of Christ Housing 0408 219 104
- Jordan Connor, Manager at Pakiri Beach Holiday Park, tomandjord@icloud.com, +64 21 149 2009
- Jo Prejza, Personal Reference 0415 258 492
Timeline
Assistant Housing Officer
Churches Of Christ Housing Services
2023.06 - Current
Companion Caregiver
Elite Aged Care
2023.04 - 2023.06
Head Housekeeper
Pakiri Beach Holiday Park
2021.08 - 2022.11
Property Manager
Barfoot & Thompson Mangawhai
2018.05 - 2020.12
Family And Community Services
TAFE Queensland
Similar Profiles
Joanne NashJoanne Nash
Business Support Officer at Churches Of Christ Golden Age Aged Care ServicesBusiness Support Officer at Churches Of Christ Golden Age Aged Care Services
Petra GolisPetra Golis
Youth Worker at Churches Of ChristYouth Worker at Churches Of Christ
ANNA ELDHOANNA ELDHO
Personal Care Assistant at Churches Of Christ CarePersonal Care Assistant at Churches Of Christ Care