Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Sarah Roszak

Sarah Roszak

Chelsea,VIC

Summary

Motivated and enthusiastic individual with a well-developed skill set and employment experience seeking a new role to further personal and professional growth. Dedicated to leveraging past successes to contribute positively to a dynamic team environment. Eager to take on new challenges and make a meaningful impact in a position that aligns with career goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Showroom Manager

Ergonomics101
09.2023 - 04.2025
  • Facilitated customer selection of lift recliner chairs.
  • Classified and filed information after thorough preparation and sorting.
  • Prepared and sorted orders for distribution.
  • Created detailed cost estimates through MYOB and Excel tools.
  • Communicated product and service details effectively to customers.
  • Handled transactions through various payment options and completed sales.

Sales Consultant

Sleepy's
01.2023 - 09.2023
  • Provided tailored mattress recommendations based on bed fit system analysis.
  • Sorted, classified, and filed data to ensure efficient record management.
  • Collated, distributed, and filled orders before dispatch.
  • Created bedding package estimates through internal software application.
  • Delivered detailed product and service information to customers.
  • Prepared sales efficiently.

STORE MANAGER

STRANDBAGS
01.2017 - 01.2020
  • Completing store operational requirements by scheduling and assigning employees; following up on work results
  • Maintaining store staff job results by coaching, counselling and disciplining employees, planning, monitoring and appraising job results
  • Preparing budgets; scheduling expenditures; analysing variances; initiating corrective actions
  • Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Securing merchandise by implementing security systems and measures
  • Processing, sourcing and dispatching online orders and inter-store transfers
  • Protecting employees and customers by providing a safe and clean store environment
  • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Monitoring correspondence from Head Office and ensuring all guidelines including visual merchandising and policies and procedures were adhered to

ASSISTANT STORE MANAGER

TREEHOUSE REPUBLIC
01.2014 - 01.2017
  • Assisting with the completion of store operational requirements by scheduling and assigning employees; following up on work results
  • Securing merchandise by implementing security systems and measures
  • Visual Merchandising
  • Answering customer enquiries via phone, email and social media platforms
  • Preparing budgets; scheduling expenditures; analysing variances; initiating corrective actions

Customer Service Officer

HEALTHSCOPE PATHOLOGY
01.2015 - 01.2016
  • General administration tasks, including correspondence to General Practitioners and Health Services
  • Answering customer enquiries via phone and email
  • Maintaining and filing all completed orders and enquiries

Store Manager

BELEZA SCHOOL UNIFORMS
01.2009 - 01.2015
  • Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • Demonstrating and explaining to customers the establishment's goods and services
  • Selling clothing, footwear and other personal and household goods and services
  • Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • Stacking and displaying goods for sale, and wrapping and packing goods sold

SALES ASSISTANT

SCICLUNA'S WHOLESALE AND RETAIL FRUITERERS
01.2006 - 01.2009

Skills

  • Merchandising
  • Skilled in all MS Office applications, with an established good working relationship, and a willingness to undertake additional training (10 years)
  • Customer service
  • Dependable and reliable in supporting and enabling goals, act independently, and adapt to new team efforts to produce genuine long-term situations sustainable development (10 years)
  • Excellent written and verbal communication skills
  • Superior customer relation skills with a great, smart, professional, and articulate ability, along with a passion for customer service and helping people communicate at all levels (10 years)
  • Budgeting
  • Ability to relate well to others and quickly, 10 years
  • Computer skills
  • Ability to see opportunities, to set, and achieve

Certification

  • Working With Children Check August 2022 to August 2026
  • First Aid August 2022 to August 2025

Languages

English - Native

Timeline

Showroom Manager - Ergonomics101
09.2023 - 04.2025
Sales Consultant - Sleepy's
01.2023 - 09.2023
STORE MANAGER - STRANDBAGS
01.2017 - 01.2020
Customer Service Officer - HEALTHSCOPE PATHOLOGY
01.2015 - 01.2016
ASSISTANT STORE MANAGER - TREEHOUSE REPUBLIC
01.2014 - 01.2017
Store Manager - BELEZA SCHOOL UNIFORMS
01.2009 - 01.2015
SALES ASSISTANT - SCICLUNA'S WHOLESALE AND RETAIL FRUITERERS
01.2006 - 01.2009

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Sarah Roszak