Sarah Sahetapy
Perth,WA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
12
12
years of professional experience
Work History
Aged Care Administration Assistant
CraigCare Ascot
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Rostering system online
- Recruitment officer
- Helping with admissions
Disability Support Worker
Sarah Grassi
01.2022 - Current
- Own Business.
- Takes client to appointment.
Support Worker
Home Instead Senior Care
01.2021 - 09.2022
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
Support Worker
Juniper Perth
02.2019 - 11.2020
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
Community Support Worker
My Place
01.2016 - 07.2019
- Supported individuals with facility-based planned activities in home and community settings.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
Cashier
Amelia Heights Newsagency
06.2012 - 12.2013
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Balcatta Senior High School
10.2011
Skills
- Customer Service
- Proficient In Microsoft Word, Excel And PowerPoint
- Good Phone Manner
- POS Systems
- Cash Handling
- Gift Wrapping
- Life Skills Development
- Experienced With Dementia Patients
- Daily Living Assistance
- Teamwork and Collaboration
- Verbal and Written Communication
- Information Confidentiality
- ADHD/ADD Specialist
- Time Management
- Home Healthcare Services
- Disability Services
Timeline
Aged Care Administration Assistant
CraigCare Ascot
01.2023 - Current
Disability Support Worker
Sarah Grassi
01.2022 - Current
Support Worker
Home Instead Senior Care
01.2021 - 09.2022
Support Worker
Juniper Perth
02.2019 - 11.2020
Community Support Worker
My Place
01.2016 - 07.2019
Cashier
Amelia Heights Newsagency
06.2012 - 12.2013
High School Diploma -
Balcatta Senior High School
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