Summary
Work History
Education
Skills
Timeline
Generic

Sarah Saoud

hoppers crossing

Summary

I am Highly motivated and versatile professional with a proven track record of excellence in communication, problem-solving, and team collaboration. I can Demonstrate exceptional adaptability in dynamic environments, while also being coupled with strong time management and organizational skills. I have the ability to quickly master new technologies. I am Committed to delivering outstanding customer service and fostering positive client relationships. Possesses natural leadership qualities, effectively guiding teams and mentoring peers to achieve project success. I am Analytical thinker with a talent for translating complex information into clear.

Work History

SHARP ST FISH AND CHIPS
  • I am responsible for providing exceptional customer service while ensuring the efficient operation of the establishment
  • My duties include taking customer orders, preparing and cooking a variety of dishes, including fresh fish and crispy chips, and maintaining high standards of food safety and hygiene
  • I also handle cash transactions, manage inventory, and assist in the cleanliness of the kitchen and dining area
  • Additionally, I work collaboratively with team members to ensure timely service and a positive dining experience for customers, addressing any inquiries or concerns they may have

NDIS CAREER VOLUNTEER
  • As an NDIS career volunteer, I support individuals with disabilities by assisting them with daily activities, such as personal care, transportation, and household tasks, while promoting their independence and helping them achieve their personal goals
  • I provide companionship and emotional support, participate in community engagement activities, and advocate for their rights and needs
  • By collaborating with paid staff and other volunteers, I contribute to creating a positive and inclusive environment that enhances the quality of life for people with disabilities

FRUIT AND VEGETABLES SHOP
  • I am responsible for providing excellent customer service by assisting customers with their selections and answering any questions they may have about the products
  • My duties include organizing and restocking fresh produce, ensuring that all items are displayed attractively and are of high quality
  • I also handle cash transactions, maintain cleanliness in the shop, and monitor inventory levels to ensure a consistent supply of fresh fruits and vegetables
  • Additionally, I may assist in creating promotional displays and educating customers about the benefits of various produce items, contributing to a positive shopping experience

Passenger Service Agent

Swissport
Melbourne Airport, VIC
10.2024 - Current
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
  • Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.

Education

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ISLAMIC COLLEGE OF MELBOURNE

CERTIFICATE - VET BUSINESS

CERTIFICATE3 - ALLIED HEALTH

Certificate III - Non Emergency Patient Transport

Victoria University
Melbourne, VIC

Skills

  • Critical thinking
  • Effective communication
  • Ability to work well under pressure
  • Record-keeping and following protocols

Timeline

Passenger Service Agent

Swissport
10.2024 - Current

SHARP ST FISH AND CHIPS

NDIS CAREER VOLUNTEER

FRUIT AND VEGETABLES SHOP

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ISLAMIC COLLEGE OF MELBOURNE

CERTIFICATE - VET BUSINESS

CERTIFICATE3 - ALLIED HEALTH

Certificate III - Non Emergency Patient Transport

Victoria University

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Sarah Saoud