Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Sarah Sergi

Gladesville

Summary


I am a dedicated, dynamic, adaptable and reliable person who is keen on seeking a position that offers challenges and the opportunity for professional development and continuous learning.


Over the the past twelve months through my placement opportunities at Gladesville RSL and Rashays Casual Dining Restaurant I have developed skills in fast-paced, team-oriented environments, demonstrating versatility, reliability and commitment to customer service. I have efficiently managed physical tasks and demonstrated that I am able to take directions and adhere to policies, procedures and safety guidelines and showcasing my reliability and adaptability. I am seeking to transition into an administrative role and apply and showcase the transferable skills to that position

Overview

Work History

Cafe All Rounder

Rashays Casual Dining - Top Ryde
09.2023 - 09.2023
  • Front of house reception - Meet and greet customers, allocate customers to tables
  • Take customer orders, ensuring all orders are correct and if any dietary requirements apply
  • Contributed to overall restaurant cleanliness, maintaining an organised workspace that minimised hazards.
  • Maintained accurate stock records by conducting regular stock checks and reporting management for prompt restocking and ordering.
  • Back of house duties, such as, Kitchen hand - washing dishes, food preperation.

Intern

Gladesville RSL
08.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority orders
  • Gained valuable experience working within a specific industry. Ability apply learned concepts directly into any relevant work situations.
  • Gained hands-on experience in in-house software programs, such as POS. As a result this has increasing my proficiency and expanded my technical skill set.
  • Communicating in a clear, simple and precise manner to ensure all targets were met.
  • Provided exceptional customer service by promptly addressing inquiries and taking orders ensuring a high level of satisfaction among customers.
  • Analysed problems and worked with teams to develop solutions.
  • Developed organisational skills through managing multiple tasks simultaneously while adhering to strict deadlines, such as, taking multiple customer orders, preparing food and ensuring customer satisfaction.
  • Contributed to a positive team environment by collaborating with fellow team members when working in a fast paced environment
  • Ability to take direction from Supervisors/Manager

Education

Diploma in Business - Administration

Australian Catholic University
North Sydney
10-2027

High School Diploma -

Marist Sisters Woolwich
Hunters Hill, NSW
10-2024

Certificate II - Hospitality

TAFE NSW
NSW
10-2024

Skills

  • Active team member and ability to collaborate with all team members
  • Ability to adapt and be flexible to any changing situation at short notice
  • High level attention to detail
  • High level customer service skills
  • Highly organised
  • Punctual and reliable
  • Computer skills -Microsoft Office Suite, WORD, Excel and Powerpoint
  • Ability to adapt and learn new technological processes/systems
  • Ability to work as part of a team and independently
  • Ability to meet strict deadlines within high volume work environments and take directions from Supervisors and Managers
  • Ability to exercise discretion and liaise effectively with customers in a sensitive and confidential manner
  • High level Communication skills - ability to speak in a clear , simple and precise manner and active listener

Awards

Tutor Merit Award - Marist Sisters Woolwich - Awarded for succeeding in my college endeavours and displaying behaviours consistent with my values and beliefs and established high standards in all aspects of college life


Academic Achievement Certificate in Mathematics - Marist Sisters Woolwich - Awarded for being in the top 5% of students in course.

Timeline

Cafe All Rounder

Rashays Casual Dining - Top Ryde
09.2023 - 09.2023

Intern

Gladesville RSL
08.2023 - 08.2023

Diploma in Business - Administration

Australian Catholic University

High School Diploma -

Marist Sisters Woolwich

Certificate II - Hospitality

TAFE NSW

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Sarah Sergi