Summary
Overview
Work History
Education
Skills
References
Career Overview
Timeline
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Sarah Sherry

Pascoe Vale South,VIC

Summary

Detail-oriented Administrator with a proven track record of providing executive-level administrative support. Highly skilled in overseeing intricate tasks while maintaining exceptional attention to detail and ensuring deadlines are consistently met. Demonstrates excellent written and verbal communication abilities, facilitating clear and effective interactions across all levels of the organisation. Excels in delivering outstanding customer service, consistently exceeding expectations and fostering positive relationships with clients and stakeholders.

Overview

24
24
years of professional experience

Work History

Office Administrator

Extended Families Australia
09.2021 - Current
  • Schedule meetings for theexecutive team and committee of management; preparation for stakeholder meetings and AGM including, but not limited to: document preparation including meeting agendas, reports and annual reports for distribution; drafting correspondence; distribution of sensitive documents; minute taking; following up action items.
  • Communicating with executive team to ensure updates for committee meetings are submitted and then drafting the CEO report for committee meetings.
  • Assisting the business manager with drafting letters and communications
  • Assisting the executive team and team leaders with document preparation and formatting to ensure documents comply with the organisations style guidelines.
  • Assisting the finance team with generating and issuing invoices, processing payments and following up on outstanding debtors
  • Maintaining Incidents Register and Complaints Register for stakeholders
  • Assisting the human resource manager with staff file management
  • Manage room bookings, Zoom licenses, and courier services
  • Imputing data into CRM systems and maintaining staff and clients’ files
  • Manage electronic documents on SharePoint;
  • Maintain spreadsheets and run CRM reports;
  • Assist with event planning and coordination;
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Served as a liaison between departments to facilitate effective communication throughout the organisation.
  • Handled confidential and sensitive information with discretion and tact.
  • Updated and maintained confidential databases and records.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Take on other ad-hoc tasks as required

Office Administrator

genU (Karingal St Lawrence)
12.2019 - 09.2021
  • Creating and maintaining staff files and database management (Carelink) and ensuring that all training and licenses are up to date
  • Arranging and booking staff training with internal and external training organisations;
  • Management of fleet vehicles for three sites
  • Processing of accounts using Ci Anywhere
  • Maintaining clients’ files and all related database management (Carelink)
  • Updating emergency response plans, manuals and chemical registers for sites
  • Accounts processing through Ci Anywhere
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated events and worked on ad hoc projects.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Office Administrator/Senior Property Manager/Trust Account Manager/Financial Partner

Rothmans Property Group trading as rRent Property Management
09.2004 - 08.2019
  • End to end administration including, but not limited to, preparation of lease documents both commercial and residential, preparation of VCAT applications, managing email accounts, preparation of sales correspondence and documentation, database management and communicating with landlords, tenants, tradespeople and valuers
  • Trust Account management of approximately 800 residential properties, 10 commercial properties and all sales trust and accounting administration support including communicating with solicitors and conveyancers, preparation of Account Sales, generating invoices, daily reconciliation of Trust Account payment of creditors and Landlords
  • Preparation of CAV yearly audit and effectively communicate with all parties with any account enquiries
  • End to end management of a property portfolio management of 180 properties including, but not limited to, effectively communicating with all landlords, tenants and tradespeople to ensure the smooth running of the properties under management
  • Preparation of all leasing documentation, conducting rent reviews and negotiating lease terms and conditions, conducting routine inspections and final inspections
  • Preparing VCAT applications and representing Landlords at VCAT hearings
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Executive Assistant/Legal Secretary

TSA Lawyers
03.2001 - 08.2004
  • Provided high-level secretarial and office administrative support in the areas of Commercial Law, Property Law, Litigation, Wills and Estates
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Delivered exceptional organisational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.

Education

Advanced Diploma of Business - Legal Practice

RMIT
01.2006

Agents Representative Certificate -

REIV
01.1999

Certificate II - Office Administration

Vocational Education and Training in Schools program
01.1998

Skills

  • Approachable and grounded, with professional attitude
  • Demonstrates effective planning and organisational strengths
  • Skilled in precise, effective communication, both verbally and in writing, with a strong emphasis on detail-oriented work
  • Demonstrates strong self-management and independent work skills
  • Strong ability to work to deadlines and problem-solve to reach effective solutions
  • Skilled in maintaining effective working relationships with a wide range of stakeholders, including board members, management staff, NDIS participants, and members of CALD communities
  • Experienced with MS Office Suite, SharePoint, Formstack, JotForm, Carelink, Lumary and proficient in adapting to new platforms and applications
  • Flourishes within a dynamic and encouraging team culture

References

Upon request

Career Overview

Experienced Administrator with a proven track record of providing high-level administrative support. Adept at managing complex tasks with exceptional time management skills, ensuring deadlines are consistently met. Possesses excellent written and verbal communication skills, facilitating clear and effective interactions across all levels of an organisation. Thrives in delivering exceptional customer service, consistently exceeding expectations and fostering positive relationships with clients and stakeholders.

Timeline

Office Administrator

Extended Families Australia
09.2021 - Current

Office Administrator

genU (Karingal St Lawrence)
12.2019 - 09.2021

Office Administrator/Senior Property Manager/Trust Account Manager/Financial Partner

Rothmans Property Group trading as rRent Property Management
09.2004 - 08.2019

Executive Assistant/Legal Secretary

TSA Lawyers
03.2001 - 08.2004

Certificate II - Office Administration

Vocational Education and Training in Schools program

Advanced Diploma of Business - Legal Practice

RMIT

Agents Representative Certificate -

REIV

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