Sarah Shrout
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Sales Associate
Rebel Sport
01.2014 - 07.2016
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Waitress
Chick-fil-A
03.2009 - 01.2013
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Diploma in Counselling - Community Health Services
Australian Institute of Professional Counsellors
Level 5/31 - 39 Macquarie Street, Parramatta, NSW 09.2020 - Current
Certificate I in Pastoral Care - Community Health Services
Hillsong International College
Sydney, NSW 07.2013 - 01.2015
High School Diploma -
Christian Academy of Louisville
Louisville, Kentucky, USA05.2013
Skills
- Multitasking Strengths
- Dispute Mediation
- Social Perceptiveness
- Sales Expertise
- Customer Service
- Verbal Communication
- Time Management
- Excellent People Skills
- Teamwork and Collaboration
Affiliations
Primary Ethics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma in Counselling - Community Health Services
Australian Institute of Professional Counsellors
09.2020 - Current
Sales Associate
Rebel Sport
01.2014 - 07.2016
Certificate I in Pastoral Care - Community Health Services
Hillsong International College
07.2013 - 01.2015
Waitress
Chick-fil-A
03.2009 - 01.2013
High School Diploma -
Christian Academy of Louisville
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