Sarah Smith

Experienced and dedicated business professional with a proven track record in administrative roles, including Office Manager, Personal Assistant, Administration Coordinator, and Customer Service Coordinator. Possesses a strong sense of initiative, flexibility, and proactivity, coupled with excellent organizational skills. Valued team member known for flourishing with minimal guidance and contributing innovative solutions to resolve challenges and improve efficiency. Proficient in MS Office Suite and other applications/systems, demonstrating intermediate to advanced computer skills.

• CIT Solutions, 2021, Present, Business Development, Provide exceptional high quality administrative support to two Business Development Managers, Database Management, market research via AusTender and other Government platforms. Provide support to the development of the company’s strategic business plan., Project managed the submissions of multi complex Quotations and Tenders in line with the company’s strategic direction., Completed complex research on competitor’s products and costings to support the company’s yearly Strategic Business Development plans., Stakeholder engagement and client relationship management for the Business Development and National Portfolio teams.
• Project and Admin Officer - Indigenous Programs, 2021, Present, Business Development, Provide exceptional high quality customer services and administrative support to all apprentices and their line managers, whilst maintaining a high level of professional support to learner experience teams and the facilitator’s., Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities due to company changes and significant workforce growth within our programs., Project administration support including identifying requirements, setting up of databases, management of client data and reports, and procedures on a $1.2 million contract., Developed and created the corporate Administration MS Teams suites and Sub-suites., Coordinated learner enrolments for over 300+ learners and contributed to the review on administrative processes.
• Scout Association of Australia, ACT Branch, 2017, 2021, Principal Administrative Officer/Office Manager, Provided key administrative functions to support 1500 + members daily. Including but not limited to all office functions, systems, Personal assistance to both Chief Commissioner and branch President, and supervising a team of two administrative professionals considering multiple groups and locations., Successfully registered and managed Coordination for the National Redress Scheme., Produced the Branch’s 2019 and 2020 Annual Report including the management of auditing of financials., Successfully managed 5 scout halls including tenancy agreements, insurances, financials systems and general maintenance., Being the glue that bound the office and our members together including the collation and management of a new banking platform.
• Capital Coaches, 2015, 2017, Operations Manager, Managed and mentored a small team, providing support to 2 administrative assistants, and support to the Finance and Sales Manager., Organised and managed the yearly team building and training conference for over 25 employees., Implemented the forecasting and budgeting system and management., Assisted the Marketing Department with developing a new website and marketing tools., Supported out Travel and Tourism team in successfully hosting interstate school tours for over 65 schools on a yearly basis.

Miranda Zvidza

Previous Manager - CIT Solutions, Business Development Team

Professional Reference

Email: mszidza@gmail.com

Phone:  0424 565 773

Geoff Sheehan

Previous Manager - Scouts ACT Branch, Ass. Chief Commissioner

Professional Reference

Email: sheehan_geoff@yahoo.com

Phone: 0407 018 790

With over 25 years of dedicated service to the community, I have fulfilled various leadership roles within Scouting, including 19 years as a Cub Scout Leader, 3 years as an Assistant Group Leader, and 5 years as Branch Commissioner for Group Development within the ACT Branch.