Sarah Smith
Seaford Meadows,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Bakery/Deli Manager
Darlington Foodland
Darlington, SA
02.2021 - 08.2022
- Resolved customer complaints in a professional manner.
- Established procedures for sanitation and cleanliness in the work area.
- Managed pricing strategies within budget parameters set by management.
- Ensured all food safety guidelines were followed in the bakery and deli area.
- Controlled costs related to labor, waste, ingredients, supplies.
- Ordered and maintained inventory levels of baking and deli products.
- Reviewed invoices for accuracy prior to submitting payment requests.
- Trained and coached employees on proper food handling techniques.
Party Plan Consultant
Scentsy
Seaford Meadows, SA
11.2016 - 01.2020
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
Counter Attendant/Cook
Seaford RnR Pizza & Chicken
Port Noarlunga South, SA
10.2016 - 05.2019
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Ensured compliance with health safety regulations in all aspects of food handling and storage procedures.
- Prepared hot food items such as sandwiches, burgers, fries. according to menu specifications.
- Maintained cleanliness of work area including counters, shelves, tables, and floors.
- Performed opening and closing tasks such as setting up the dining area or counting money at the end of shift.
- Operated cash registers to process payments and provide change accurately.
Counter Attendant/Cook
Chicken Inn McLaren Vale
McLaren Vale, SA
07.2013 - 05.2015
- Complied with all company policies related to customer service excellence.
- Operated cash registers to process payments and provide change accurately.
- Maintained cleanliness of work area including counters, shelves, tables, and floors.
- Prepared hot food items such as sandwiches, burgers, fries. according to menu specifications.
- Ensured compliance with health safety regulations in all aspects of food handling and storage procedures.
Gate Attendant (Volunteer)
McLaren Eagles Football Club
McLaren Vale, SA
04.2011 - 06.2014
- Monitored and controlled traffic flow at the entrance and exit gates.
- Greeted customers entering the gate, answered questions and directed them to their destination.
- Provided assistance during emergency situations by contacting appropriate personnel for help.
- Provided friendly and professional assistance to employees, visitors and customers.
Counter Attendant
Donut King Seaford
Seaford Shopping Centre, SA
10.2011 - 07.2013
- Delivered top quality customer service while managing multiple tasks.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed opening and closing tasks such as setting up the dining area or counting money at the end of shift.
- Operated cash registers to process payments and provide change accurately.
- Offered information regarding sale promotions and new products.
Bar Attendant
Clipsal 500 Adelaide
Adelaide, SA
03.2012 - 03.2012
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
- Checked identification of customers to verify age requirements for the purchase of alcohol.
- Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
Shop Assistant
Wendy’s
Colonnades Shopping Centre, SA
08.2011 - 09.2011
- Answered phone inquiries regarding store hours, product availability, pricing.
- Provided information about products and services to customers.
- Greeted customers and provided assistance with product selection.
- Operated the cash register to process customer purchases accurately and efficiently.
- Completed daily checklists for smooth shop operations.
Counter Attendant
Nino’s Pizza & Ice Cream Parlour
Katherine, NT
01.2011 - 04.2011
- Provided customer service by answering questions and addressing concerns.
- Performed opening and closing tasks such as setting up the dining area or counting money at the end of shift.
- Operated cash registers to process payments and provide change accurately.
- Greeted customers, took orders, and provided accurate menus.
- Assisted in cleaning duties such as sweeping floors, washing dishes, wiping countertops, tables, chairs.
Shop Assistant
Streaky Bay (Reddings) Foodland IGA
Streaky Bay, SA
02.2010 - 08.2010
- Answered phone inquiries regarding store hours, product availability, pricing.
- Provided information about products and services to customers.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Operated the cash register to process customer purchases accurately and efficiently.
- Completed daily checklists for smooth shop operations.
- Assisted customers with loading their purchases into their vehicles when necessary.
Education
Tafe SA
01.2016
Enable College
01.2013
Seaford 6-12 School
01.2012
Tauondi College
01.2011
Tauondi College
01.2011
Skills
- POS System Operation
- Upselling Strategies
- Staff Supervision
- Relationship Building
- Customer Service
- Team Leadership
- Cash Handling
- Teamwork and Collaboration
- Inventory and Stocking
References
References available upon request.
Timeline
Bakery/Deli Manager
Darlington Foodland
02.2021 - 08.2022
Party Plan Consultant
Scentsy
11.2016 - 01.2020
Counter Attendant/Cook
Seaford RnR Pizza & Chicken
10.2016 - 05.2019
Counter Attendant/Cook
Chicken Inn McLaren Vale
07.2013 - 05.2015
Bar Attendant
Clipsal 500 Adelaide
03.2012 - 03.2012
Counter Attendant
Donut King Seaford
10.2011 - 07.2013
Shop Assistant
Wendy’s
08.2011 - 09.2011
Gate Attendant (Volunteer)
McLaren Eagles Football Club
04.2011 - 06.2014
Counter Attendant
Nino’s Pizza & Ice Cream Parlour
01.2011 - 04.2011
Shop Assistant
Streaky Bay (Reddings) Foodland IGA
02.2010 - 08.2010
Tafe SA
Enable College
Seaford 6-12 School
Tauondi College
Tauondi College
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