Summary
Overview
Work History
Education
Skills
license
References
Timeline
Generic

Sarah Smits

Wendouree,VIC

Summary

Highly-motivated employee with desire to take on new challenges i have Strong worth ethic, high level of customer service skills

great communication skills and am able to deliver a great experience to customers and have them coming back for more.

Overview

19
19
years of professional experience

Work History

Subway-assistant Manger

subway
Sturt Street Ballarat, VIC
2022.09 - Current

Ordering cadell

Ordering cutfresh

Ordering milk and coke

Stocktake

General cleaning duties

Food preparation

Baking bread and cookies

Banking- checking control sheet matches with Weekly banking

Checking sales

Achieved cost-savings by developing functional solutions to problems.

Recognized by management for providing exceptional customer service.

Displayed strong telephone etiquette, effectively handling difficult calls.

Waitress

Table 48
Ballarat Central, VIC
2023.01 - 2023.01
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Prepared checks accurately and processed payments promptly.

Customer Service

Caltex sodexo
Seymour, Vic
2017.09 - 2017.12
  • Grill and cooking
  • Barista
  • Food preparation
  • General cleaning duties
  • Operating register
  • Fuel station attendant
  • Stocking shelves

Customer Service

Dougs bakery
Seymour, Vic
2015.09 - 2017.10
  • Barista
  • Cash Handling
  • Food preparation
  • General cleaning duties
  • Baking
  • Operating machinery
  • knowledge of pos register

Customer Service

Mitchellton winery
Nagambie, Vic
2017.06 - 2017.09
  • Food preparation
  • Barista
  • Bartend
  • General cleaning duties
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Operation pos machines and register

Customer Service

Blues central cafe
Seymour, Vic
2014.09 - 2014.11
  • Barista
  • Food preparation
  • General cleaning duties
  • Operating register

Customer Service

Stutys bakehouse Broadford
Broadford, Vic
2009.08 - 2010.01
  • Food preparation
  • Cash handling
  • Barista
  • General cleaning duties

Customer Service

KFC
Seymour
2005.09 - 2009.09
  • Grill and cooking
  • Food preparation
  • cash handling and operating register
  • General cleaning duties

Customer Service / Sales

coles
Seymour, Vic
2009.01 - 2009.04
  • Shelf stocking
  • Managing register
  • Cash handling
  • General cleaning

Education

RSA

Ballarat Job Training
Ballarat
2023-01

Certificate II in Hospitality

GO TAFE SEYMOUR
SEYMOUR
2008-01

Certificate II in First Aid

GO TAFE SEYMOUR
SEYMOUR
2006-01

Certificate III Children's Service

GO TAFE SEYMOUR
Seymour, VIC
2006-01

Some College (No Degree) - Complete Year 9

Broadford Secondary College
Broadford, VIC

Skills

  • Extensive knowledge and experience in customer service
  • High level of experience in food preparation
  • Organizational Skills
  • excellent communication skills
  • trust worthy and reliable
  • ability to work independently or as part of a team
  • Multitasking
  • Troubleshooting
  • Analytical Thinking
  • software knowledge
  • Supervision and leadership skills

license

  • Full drivers licence

References

References available upon request.

Timeline

Waitress

Table 48
2023.01 - 2023.01

Subway-assistant Manger

subway
2022.09 - Current

Customer Service

Caltex sodexo
2017.09 - 2017.12

Customer Service

Mitchellton winery
2017.06 - 2017.09

Customer Service

Dougs bakery
2015.09 - 2017.10

Customer Service

Blues central cafe
2014.09 - 2014.11

Customer Service

Stutys bakehouse Broadford
2009.08 - 2010.01

Customer Service / Sales

coles
2009.01 - 2009.04

Customer Service

KFC
2005.09 - 2009.09

RSA

Ballarat Job Training

Certificate II in Hospitality

GO TAFE SEYMOUR

Certificate II in First Aid

GO TAFE SEYMOUR

Certificate III Children's Service

GO TAFE SEYMOUR

Some College (No Degree) - Complete Year 9

Broadford Secondary College
Sarah Smits