Summary
Overview
Work History
Education
Skills
license
References
Timeline
Generic

Sarah Smits

Wendouree,VIC

Summary

Highly-motivated employee with desire to take on new challenges i have Strong worth ethic, high level of customer service skills

great communication skills and am able to deliver a great experience to customers and have them coming back for more.

Overview

19
19
years of professional experience

Work History

Subway-assistant Manger

subway
Sturt Street Ballarat, VIC
09.2022 - Current

Ordering cadell

Ordering cutfresh

Ordering milk and coke

Stocktake

General cleaning duties

Food preparation

Baking bread and cookies

Banking- checking control sheet matches with Weekly banking

Checking sales

Achieved cost-savings by developing functional solutions to problems.

Recognized by management for providing exceptional customer service.

Displayed strong telephone etiquette, effectively handling difficult calls.

Waitress

Table 48
Ballarat Central, VIC
01.2023 - 01.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Prepared checks accurately and processed payments promptly.

Customer Service

Caltex sodexo
Seymour, Vic
09.2017 - 12.2017
  • Grill and cooking
  • Barista
  • Food preparation
  • General cleaning duties
  • Operating register
  • Fuel station attendant
  • Stocking shelves

Customer Service

Dougs bakery
Seymour, Vic
09.2015 - 10.2017
  • Barista
  • Cash Handling
  • Food preparation
  • General cleaning duties
  • Baking
  • Operating machinery
  • knowledge of pos register

Customer Service

Mitchellton winery
Nagambie, Vic
06.2017 - 09.2017
  • Food preparation
  • Barista
  • Bartend
  • General cleaning duties
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Operation pos machines and register

Customer Service

Blues central cafe
Seymour, Vic
09.2014 - 11.2014
  • Barista
  • Food preparation
  • General cleaning duties
  • Operating register

Customer Service

Stutys bakehouse Broadford
Broadford, Vic
08.2009 - 01.2010
  • Food preparation
  • Cash handling
  • Barista
  • General cleaning duties

Customer Service

KFC
Seymour
09.2005 - 09.2009
  • Grill and cooking
  • Food preparation
  • cash handling and operating register
  • General cleaning duties

Customer Service / Sales

coles
Seymour, Vic
01.2009 - 04.2009
  • Shelf stocking
  • Managing register
  • Cash handling
  • General cleaning

Education

RSA

Ballarat Job Training
Ballarat
01-2023

Certificate II in Hospitality

GO TAFE SEYMOUR
SEYMOUR
01-2008

Certificate II in First Aid

GO TAFE SEYMOUR
SEYMOUR
01-2006

Certificate III Children's Service

GO TAFE SEYMOUR
Seymour, VIC
01-2006

Some College (No Degree) - Complete Year 9

Broadford Secondary College
Broadford, VIC

Skills

  • Extensive knowledge and experience in customer service
  • High level of experience in food preparation
  • Organizational Skills
  • excellent communication skills
  • trust worthy and reliable
  • ability to work independently or as part of a team
  • Multitasking
  • Troubleshooting
  • Analytical Thinking
  • software knowledge
  • Supervision and leadership skills

license

  • Full drivers licence

References

References available upon request.

Timeline

Waitress

Table 48
01.2023 - 01.2023

Subway-assistant Manger

subway
09.2022 - Current

Customer Service

Caltex sodexo
09.2017 - 12.2017

Customer Service

Mitchellton winery
06.2017 - 09.2017

Customer Service

Dougs bakery
09.2015 - 10.2017

Customer Service

Blues central cafe
09.2014 - 11.2014

Customer Service

Stutys bakehouse Broadford
08.2009 - 01.2010

Customer Service / Sales

coles
01.2009 - 04.2009

Customer Service

KFC
09.2005 - 09.2009

RSA

Ballarat Job Training

Certificate II in Hospitality

GO TAFE SEYMOUR

Certificate II in First Aid

GO TAFE SEYMOUR

Certificate III Children's Service

GO TAFE SEYMOUR

Some College (No Degree) - Complete Year 9

Broadford Secondary College
Sarah Smits