Sarah Sommers
Buderim,QLD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Ghanda Clothing
04.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Administrative Assistant
Vending Guys
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Warehouse Assistant
Lite N Easy
01.2021 - 02.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
Bachelor of Arts - Education
Queensland University of Technology
Brisbane, QLD02.2018
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Cash Register Operation
- Complaint Handling
- Order Processing
- Loss prevention awareness
- Product Merchandising
- Loss Prevention
- Inventory management proficiency
- Customer Service
- Friendly and Helpful
- Sales target achievement
- Effective communication abilities
Timeline
Retail Assistant
Ghanda Clothing
04.2022 - Current
Administrative Assistant
Vending Guys
02.2022 - Current
Warehouse Assistant
Lite N Easy
01.2021 - 02.2022
Bachelor of Arts - Education
Queensland University of Technology
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