Sarah Steinhour

• Kept kitchen up to code for health and safety inspections.
• Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
• Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Proved successful working within tight deadlines and a fast-paced environment.

• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Delivered excellent customer service experiences by addressing concerns promptly and professionally.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
• Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
• Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
• Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
• Trained new staff on kitchen protocols and short-order techniques, enhancing overall team performance.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Delivered excellent customer service experiences by addressing concerns promptly and professionally.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
• Handled business administration functions such as payroll, cash register counting, and supply ordering.

• Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
• Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
• Served guests with a enthusiastic, helpful demeanour to promote positive memorable experiences
• Ran out food and drink orders with a smile
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• Short order burger and fryer cook
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability.
• Oversaw employee performance, corrected problems, and increased efficiency
• Scouted and trained new staff
• Cross-trained existing employees to maximize team agility and performance.
• Operated fryers and grills
• Opened and closed the store
• Prepared rosters
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Managed and hired a full staff

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
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• Kept kitchen up to code for health and safety inspections.
• Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
• Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
• Understood cooking techniques and fundamentals to maximize safe food handling.
• Trained new staff in cooking techniques, equipment usage, and kitchen procedures to ensure consistency in quality across the team.
• Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.