Sarah Stephenson
Animal And Veterinary Bioscience Upcoming New Graduate
Sydney,NSW
Summary
I am graduating from The University of Sydney with a degree in Bachelor of Science/Bachelor of Advanced Studies majoring in Animal and Veterinary Bioscience and Animal, Health, Disease and Welfare. I have just finished my honours year where I researched the effects of heat stress on dairy cattle production.
I am excited to be finishing my university degree and to apply the skills and knowledge I have learnt in a professional setting. I would like to continue developing my knowledge in dairy as it is where my passion lies. I am a reliable, hardworking and friendly person who would like to develop new skills and am committed to work to the best of my ability.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Dog Daycare Supervisor
Happy Little Howlers
Botany, NSW
05.2022 - Current
- Monitored animals for behavioral problems and signs of health issues and communicated concerns to team members and clients.
- Worked to increase enrichment activities to dogs in care and was diligent and detail-oriented in maintaining hygiene and cleanliness for good animal welfare.
Brand Ambassador Sales Representative
Zoetis/ CGL Services
Sydney, NSW
03.2022 - Current
- Travelled across Sydney pet stores, engaging and training teams to encourage product sale conversions whilst having a positive attitude and maintaining working relationships.
- Continued education on product category background to assist with customer interactions and assisted with pharmacovigilance.
Petcare Attendant
Hanrob Pet Hotel
Heathcote, NSW
11.2020 - 10.2022
- Monitored and documented animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs and ensuring good welfare.
Sales Assistant
Petbarn
Bondi Junction, NSW
11.2020 - 04.2022
- Volunteered to be a store ambassador for a new product launch and led team training and team-building activities to accompany the launch, where the store led with highest sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences, providing complete solutions.
Sales Assistant and Online Team Supervisor
My Pet Warehouse
St Peters, NSW
09.2019 - 11.2020
- Applied initiative, leadership and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Evaluated individual team strengths and assigned tasks based upon experience and training whilst providing primary customer support to internal and external customers in fast-paced environment.
Vet Receptionist and Vet Nurse Assistant
Our Vet
Shellharbour, NSW
08.2018 - 02.2019
- Coordinated patient scheduling, check-in, check-out, payments for billing and answered owners' animal health questions and educated on healthy animal care practices.
Puppy School Instructor, Event and Sales Assistant
Best Friends Pet Super Centre
Shellharbour, NSW
09.2016 - 09.2019
- Employed positive reinforcement with puppies, including voice rewards and food rewards and conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Managed administrative logistics of events planning, event booking and event promotions. Trained and supported staff for events.
Service Desk Team Assistant
Kmart
Shellharbour, NSW
10.2014 - 06.2020
- Managed multi-tasking large amounts of orders with customer service by having effective task prioritization.
- Trained employees on proper task procedures and guided team duties for efficient time completion by building team rapport.
Student Volunteer
Greencross Veterinary Clinic
Wollongong, NSW
02.2017 - 10.2017
- Assisted medical intervention and therapy for animals in collaboration with vet nurses and veterinarians.
Education
Bachelor of Science/Bachelor of Advanced Studies - Animal And Veterinary Bioscience
The University of Sydney
02.2019 - 04.2023
Skills
Customer service
Timeline
Dog Daycare Supervisor
Happy Little Howlers
05.2022 - Current
Brand Ambassador Sales Representative
Zoetis/ CGL Services
03.2022 - Current
Petcare Attendant
Hanrob Pet Hotel
11.2020 - 10.2022
Sales Assistant
Petbarn
11.2020 - 04.2022
Sales Assistant and Online Team Supervisor
My Pet Warehouse
09.2019 - 11.2020
Bachelor of Science/Bachelor of Advanced Studies - Animal And Veterinary Bioscience
The University of Sydney
02.2019 - 04.2023
Vet Receptionist and Vet Nurse Assistant
Our Vet
08.2018 - 02.2019
Provide First Aid, St Johns Ambulance Australia, HLTAID001, HLTAID002, HLTAID003
02-2017
Student Volunteer
Greencross Veterinary Clinic
02.2017 - 10.2017
Puppy School Instructor, Event and Sales Assistant
Best Friends Pet Super Centre
09.2016 - 09.2019
Certificate I in Financial Servies, Youth Development and Training, FNS10115
11-2015
Service Desk Team Assistant
Kmart
10.2014 - 06.2020
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