Sarah Stephenson
Animal And Veterinary Bioscience Upcoming New Graduate
Sydney,NSW
Summary
I am graduating from The University of Sydney with a degree in Bachelor of Science/Bachelor of Advanced Studies majoring in Animal and Veterinary Bioscience and Animal, Health, Disease and Welfare. I have just finished my honours year where I researched the effects of heat stress on dairy cattle production.
I am excited to be finishing my university degree and to apply the skills and knowledge I have learnt in a professional setting. I would like to continue developing my knowledge in dairy as it is where my passion lies. I am a reliable, hardworking and friendly person who would like to develop new skills and am committed to work to the best of my ability.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Dog Daycare Supervisor
Happy Little Howlers
Botany , NSW
2022.05 - Current
- Monitored animals for behavioral problems and signs of health issues and communicated concerns to team members and clients.
- Worked to increase enrichment activities to dogs in care and was diligent and detail-oriented in maintaining hygiene and cleanliness for good animal welfare.
Brand Ambassador Sales Representative
Zoetis/ CGL Services
Sydney , NSW
2022.03 - Current
- Travelled across Sydney pet stores, engaging and training teams to encourage product sale conversions whilst having a positive attitude and maintaining working relationships.
- Continued education on product category background to assist with customer interactions and assisted with pharmacovigilance.
Petcare Attendant
Hanrob Pet Hotel
Heathcote , NSW
2020.11 - 2022.10
- Monitored and documented animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs and ensuring good welfare.
Sales Assistant
Petbarn
Bondi Junction , NSW
2020.11 - 2022.04
- Volunteered to be a store ambassador for a new product launch and led team training and team-building activities to accompany the launch, where the store led with highest sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences, providing complete solutions.
Sales Assistant and Online Team Supervisor
My Pet Warehouse
St Peters , NSW
2019.09 - 2020.11
- Applied initiative, leadership and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Evaluated individual team strengths and assigned tasks based upon experience and training whilst providing primary customer support to internal and external customers in fast-paced environment.
Vet Receptionist and Vet Nurse Assistant
Our Vet
Shellharbour , NSW
2018.08 - 2019.02
- Coordinated patient scheduling, check-in, check-out, payments for billing and answered owners' animal health questions and educated on healthy animal care practices.
Puppy School Instructor, Event and Sales Assistant
Best Friends Pet Super Centre
Shellharbour , NSW
2016.09 - 2019.09
- Employed positive reinforcement with puppies, including voice rewards and food rewards and conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Managed administrative logistics of events planning, event booking and event promotions. Trained and supported staff for events.
Service Desk Team Assistant
Kmart
Shellharbour , NSW
2014.10 - 2020.06
- Managed multi-tasking large amounts of orders with customer service by having effective task prioritization.
- Trained employees on proper task procedures and guided team duties for efficient time completion by building team rapport.
Student Volunteer
Greencross Veterinary Clinic
Wollongong , NSW
2017.02 - 2017.10
- Assisted medical intervention and therapy for animals in collaboration with vet nurses and veterinarians.
Education
Bachelor of Science/Bachelor of Advanced Studies - Animal And Veterinary Bioscience
The University of Sydney
2019.02 - 2023.04
Skills
Customer service
Timeline
Dog Daycare Supervisor
Happy Little Howlers
2022.05 - Current
Brand Ambassador Sales Representative
Zoetis/ CGL Services
2022.03 - Current
Petcare Attendant
Hanrob Pet Hotel
2020.11 - 2022.10
Sales Assistant
Petbarn
2020.11 - 2022.04
Sales Assistant and Online Team Supervisor
My Pet Warehouse
2019.09 - 2020.11
Bachelor of Science/Bachelor of Advanced Studies - Animal And Veterinary Bioscience
The University of Sydney
2019.02 - 2023.04
Vet Receptionist and Vet Nurse Assistant
Our Vet
2018.08 - 2019.02
Provide First Aid, St Johns Ambulance Australia, HLTAID001, HLTAID002, HLTAID003
2017-02
Student Volunteer
Greencross Veterinary Clinic
2017.02 - 2017.10
Puppy School Instructor, Event and Sales Assistant
Best Friends Pet Super Centre
2016.09 - 2019.09
Certificate I in Financial Servies, Youth Development and Training, FNS10115
2015-11
Service Desk Team Assistant
Kmart
2014.10 - 2020.06