Sarah Stramandinoli
Pascoe Vale,VIC
Summary
Hello My Name is Sarah
I am a Reliable employee seeking Full-Time position.
Looking for something new
Offering excellent communication and good judgment. Experienced Cafe Management (Children Rockclimb Canter) 3 years of experience in GoClimb Was promoted after 6 Moths on Casual Work.
Previously a manager at a florist witch taught me allot of Excellent resolving problems and improving customer satisfaction.
Professional challenges to utilizing My skills, excellent time management and problem-solving.
I am very Hardworking and Passionate about any job im in.
With strong organizational skills, eager to succeed and willingness to learn and train for any Full-Time position.
Ready to help team achieve company goals.
Thank you for your Time Sarah
Overview
5
5
years of professional experience
Work History
Cafe Manager
Go Climb
Coburg, VIC
04.2021 - Current
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Filled in for absent employees in any position in cafe/floor/harnessing/reception/supervisor/harnessing, keeping operations efficient even when short-handed.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Trained new employees on proper protocols and customer service standards as well supervised.
- Worked directly with Administrator management department to brainstorm, discuss strategy and fix issues.
- Managed display products effectively (Food) and minimise cost and wastage.
- Supported customers with unique dietary challenges with customisable menu offerings.
- Responded to emergencies and events occurring outside business hours.
- Boosted team member productivity by enhancing performance/monitoring.
- Coordinated leadership workshops to educate team members.
- Reported issues to higher management with great detail, resulting in injury's as its a rock climbing centre.
Manger Florist
Boquet No.1
Reservoir, VIC
10.2019 - 03.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; as i have a child
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service given.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Planned wedding, managed/organized delivery service, daily cash and bank deposits.
- Stock take and Ordering to suit each Costumer
- Resolved problems, improved operations and provided exceptional service.
- Maintained energy and enthusiasm in fast-paced environment.
Receptionist Assistant
Panel Shop
Campbellfield, VIC
01.2017 - 02.2019
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed telephone calls and greeted clients during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email and telephone.
- Oversaw inventory materials and supply re-stocking.
- Taking Cash and Eftpos Payments as well as handling money and end of day till counts.
- Working hard in a fast pass environment and worked well and professional under pressure
Education
Hairdressing -
Moorolbark
Melbourne, VICSkills
- Staff Management
- Team Leadership
- Cafe Operations Management
- Works well under pressure
- Team working environment
- Maintaining Clean Work Areas
- Event Preparation
- Equipment Preparation
- Inventory Accuracy
- Stocktake - Ordering
- Food Ordering
- Credit Card Transaction Processing
- Menu Updating
- Hiring and Training
- Desktops, Laptops and Mobile Devices
- Manage Operations
- Organizational Structuring
- Supplier Monitoring
- Foodservice
- Employee Training
- Cash Handling
- Confident
- Fast Learner
- Floristry
- Handling Phones / Emails
- Dealing with suppliers
- Reception Work eg: Paperwork/achieving
- End of day Locking up / Opening
- Customer Deliveries
- Content Workflow/Working well with others
- Sanitation
- Scheduling
- Job Assignments
- Managing Appointments
- Time Management
- Productivity Performance
- Managing Multiple Tasks In a Timely Manner
- Scheduling and Coordinating
Timeline
Cafe Manager
Go Climb
04.2021 - Current
Manger Florist
Boquet No.1
10.2019 - 03.2021
Receptionist Assistant
Panel Shop
01.2017 - 02.2019
Hairdressing -
Moorolbark