Sarah Styles
Aberglasslyn,NSW
Summary
Proven Business Administration Trainee and Disability Support Worker with a track record of enhancing client relations and operational efficiency at Gabes Cleaning Services. Demonstrates critical thinking and excellent communication, ensuring meticulous document management and empathetic client support.
Achieved a significant improvement in administrative productivity and client satisfaction through proactive multitasking and a dependable attitude. Highly skilled in customer service with expertise in working with diverse client base and delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Business Administration Trainee
Gabes Cleaning Services
01.2024 - 06.2024
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Supported team members with timely provision of essential administrative information, increasing overall productivity.
- Organized and maintained comprehensive filing systems for efficient document retrieval and data management.
- Managed office supplies inventory, ensuring optimal stock levels to minimize disruptions to daily operations.
- Maintained confidentiality of sensitive information while processing employee records and managing payroll functions.
- Assisted human resources team with recruitment processes by conducting phone screenings and scheduling interviews.
- Collected, arranged, and input information into database system.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Business Administration Trainee
Reflections Holiday Parks
06.2023 - 01.2024
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed travel arrangements for executive staff including booking flights, accommodations, ground transportation ensuring seamless coordination.
- Handled customer inquiries professionally, resolving issues promptly to maintain excellent client relations.
- Managed office supplies inventory, ensuring optimal stock levels to minimize disruptions to daily operations.
- Maintained confidentiality of sensitive information while processing employee records and managing payroll functions.
Disability Support Worker
Sublime Care
07.2022 - 06.2023
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Maintained detailed records of patient progress, documentation of services and case notes.
Education
Certificate III - Business Administration
Novaskill
Newcastle, NSW06.2024
Certificate III - Community Services
TAFE NSW
Online 02.2022
High School Diploma -
Irrawang High School
Raymond Terrace, NSW11.2020
Skills
- Critical Thinking
- Excellent Communication
- Multitasking Abilities
- Dependable and Responsible
- Attention to Detail
- Customer Service
- Friendly, Positive Attitude
- Analytical Thinking
Quote
“I can't change the direction of the wind, but I can adjust my sails to always reach my destination.”
Jimmy Dean
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
Business Administration Trainee
Gabes Cleaning Services
01.2024 - 06.2024
Business Administration Trainee
Reflections Holiday Parks
06.2023 - 01.2024
Disability Support Worker
Sublime Care
07.2022 - 06.2023
Certificate III - Business Administration
Novaskill
Certificate III - Community Services
TAFE NSW
High School Diploma -
Irrawang High School
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