Sarah Subash
Melbourne
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Offering strong organizational skills, exceptional interpersonal skills, quick learning ability and keen eye for detail, ready to learn and develop in fast-paced retail environment.
Overview
2
2
years of professional experience
Work History
Content Manager and Academic Coordinator
ReWiser Educational Services Pvt. Ltd.
08.2024 - 03.2025
- Content Creation
○ Produced creatives for advertisements
○ Created and edited brochures, handouts and posters for various courses.
○ Created handbooks for prospective clients and large-scale events. - Wrote scripts, planned and coordinated two shoot days for updated advertising content.
- Managed kiosks at events and acquired new clients at the same.
- Regularly ran and managed Meta Ads to bring in leads for the company.
- Collected and prepped resources for clients according to their chosen course.
- Managed students' timetables and closely oversaw their work to ensure best results.
- Regularly coordinated among various teams like operations, marketing and clients.
- Handled client escalations professionally and ensured their satisfaction at every point.
Editorial Intern
The Hindu
05.2023 - 06.2023
- Conducted interviews with various citizens and law enforcement to produce articles.
- Conducted field research on new policies for articles.
- Proofread articles for publishing.
Cashier
Copamocha
12.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Collected orders and communicated them to the kitchen efficiently, even during rush hours.
Education
Bachelor of Arts - Literature And Arts (Joint Major) (Hons)
Krea University
Chittoor, India04-2024
High School Diploma -
Vibgyor High
Karnataka, India05-2021
Skills
- Video editing
- Content production
- Proofreading
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
- Written and verbal communication
- Issue resolution
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Professional Working
Timeline
Content Manager and Academic Coordinator
ReWiser Educational Services Pvt. Ltd.
08.2024 - 03.2025
Editorial Intern
The Hindu
05.2023 - 06.2023
Cashier
Copamocha
12.2022 - 04.2023
Bachelor of Arts - Literature And Arts (Joint Major) (Hons)
Krea University
High School Diploma -
Vibgyor High
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