Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Symons

South Murwillumbah,NSW

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Coles Supermarket. Excelled in reducing waste and streamlining workflow, demonstrating exceptional organization and leadership skills. Achieved significant improvements in cleanliness and safety standards, showcasing a commitment to excellence and a positive, results-driven attitude.

Overview

7
7
years of professional experience

Work History

Domestic Cleaner

NSW Health
11.2022 - Current
  • Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
  • Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
  • Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
  • Upheld high standards of cleanliness in operating rooms, ensuring a sterile environment for surgical procedures following strict protocols.
  • Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
  • Streamlined daily operations by effectively collaborating with nursing staff to complete tasks during optimal time frames.

Bakery Manager

Coles Supermarket
04.2021 - 08.2022
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labelling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.

Deli Manager

Coles Supermarket
03.2017 - 04.2020
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Created enticing deli displays that showcased featured products and attracted customers to the department.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.

Education

High School Diploma -

Murwillumbah High School
Murwillumbah, NSW

Skills

  • Self-Motivation and Initiative
  • customer service
  • Time management and rostering
  • work well in a team or independently
  • reliable
  • Leadership
  • Multitasking Abilities
  • Excellent Communication
  • Organization and Time Management
  • Friendly, Positive Attitude

Timeline

Domestic Cleaner

NSW Health
11.2022 - Current

Bakery Manager

Coles Supermarket
04.2021 - 08.2022

Deli Manager

Coles Supermarket
03.2017 - 04.2020

High School Diploma -

Murwillumbah High School

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Sarah Symons