Sarah Tarrant
Launceston ,TAS
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Bunnings
North Launceston , TAS
10.2015 - Current
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Resolved customer complaints or answered customers' questions.
- Maintaining the stores daily, weekly & monthly auditable documents
- First Aid officer
- Fire warden
- Helping run store inductions
- Administrator of the site’s safety team
- Addressed customer concerns with suitable solutions.
- Provided training and guidance to team members on operational procedures and best practices.
- Managed scheduling, training and inventory control.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Responded to information requests from superiors, providing specific documentation.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Computed balances, totals or commissions to support accounting team.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Ensured compliance with all applicable laws, regulations and standards.
- Enforced federal, state, local and company rules for safety and operations.
- Guided employees in handling difficult or complex problems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Delegated work to staff, setting priorities and goals.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Collaborated with team leaders on quality audits.
- Tracked and replenished inventory to maintain par levels.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Oversaw financial management, budget management, accounting and payroll activities.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
Sales Assistant
Woolworths
Kalgoorlie , WA
02.2013 - 04.2013
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Greeted customers and provided assistance with product selection.
- Replenished merchandise on shelves as needed throughout the day.
Sales Assistant
Becks Hardware
Launceston , TAS
09.2008 - 02.2013
- Ensured compliance with company policies and procedures at all times.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Computed purchases and received and processed cash or credit payment.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Greeted customers and provided assistance with product selection.
- Replenished merchandise on shelves as needed throughout the day.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted customers in locating products, providing detailed information and recommendations.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Answered incoming telephone calls to provide store, products and services information.
Education
Certificate 3 in Retail -
TAFE
Launceston TAS04-2006
Certificate 2 - Retail
TAFE
Certificate 2 In Retail04-2005
Year 11 -
Newstead College
Newstead TAS11-2004
High School Diploma -
Queechy High School
Norwood TAS11-2003
Skills
- Inventory management
- Process improvement
- Team leadership
- Customer service
- Budget management
- Regulatory compliance
- Employee training
- Safety protocols
- Communication skills
- Collaborative teamwork
- Time management
- Goal setting
- Cost control
- Inventory control
- Financial acumen
- Maintenance oversight
- Verbal and written communication
- Task delegation
- Safety procedures
- Coaching and mentoring
- Process improvements
- Business administration
- Document control
- Planning and implementation
- Forecasting and scheduling
- Troubleshooting and problem solving
- Multi-site operations
- Client relationships
- Technology
- Invoice processing
- Warehouse operations
Affiliations
- Spending time with my family
- Camping
- Fishing
- Reading
- Metal detecting
- Going to the beach
Certification
- Full drivers licence
- First aid
- WWVP
- Fire warden
References
References available upon request.
Timeline
Supervisor of Operations
Bunnings
10.2015 - Current
Sales Assistant
Woolworths
02.2013 - 04.2013
Sales Assistant
Becks Hardware
09.2008 - 02.2013
Certificate 3 in Retail -
TAFE
Certificate 2 - Retail
TAFE
Year 11 -
Newstead College
High School Diploma -
Queechy High School