Sarah Thomas
Panania,NSW
Overview
5
5
years of professional experience
Work History
Dental Call Centre
Dental Boss
2023.11 - 2024.02
- Assisting patients with scheduling their appointments.
- Providing patients with information about medical procedures, treatments and payment options.
- Addressing patient concerns and answering their questions about their healthcare needs.
- Serving as a point of contact for patients to follow up with regarding any past or present appointment details.
- Communicating with high anxiety patients over the phone to ensure that they are well informed, confident and comfortable prior to their appointment.
- Taking thorough notes for the dentist to ensure they were well prepared prior to the patient attending the practice.
- Financially pre qualifying patients that required funding and or early access to their superannuation.
Early Childhood Educator Assistant
First Steps Learning Academy
2021.05 - 2023.11
- Assessed student performance to evaluate progress and development.
- Communicated with parents to inform about child's progress and classroom behaviour.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Took part in professional development workshops to boost skills.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Supervised children during in-classroom activities and on playground.
- Prepared reports and maintained administrative records.
- Applied play-based strategies to provide diverse approaches to learning.
- Helped teacher prepare instructional material and displays.
Early Childhood Educator Assistant
Puzzlez Early Learning Centre
2020.07 - 2021.04
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
- Modeled positive behaviour and communication skills for students.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Early Childhood Educator Assistant
Albyn Road Early Education Centre
2019.05 - 2020.03
- Coordinated creative learning activities in line with the EYLF framework and NQS
- Helped children develop their literacy and numeracy skills through interactive tasks
- Providing general care for all children of different ages
- Liaised and developed relationships with families
- Being patient and understanding when caring for children with special needs
- Created a safe learning environment for the children to play in that was enjoyable and hygienic
Education
Certificate III - Early Childhood Education
Benchmark College
03.2021
Skills
- Computer Skills
- Verbal Communication
- Good Telephone Etiquette
- Customer Service
- Customer Relations
- Relationship Building
Timeline
Dental Call Centre
Dental Boss
2023.11 - 2024.02
Early Childhood Educator Assistant
First Steps Learning Academy
2021.05 - 2023.11
Early Childhood Educator Assistant
Puzzlez Early Learning Centre
2020.07 - 2021.04
Early Childhood Educator Assistant
Albyn Road Early Education Centre
2019.05 - 2020.03
Certificate III - Early Childhood Education
Benchmark College