Overview
Work History
Education
Skills
Timeline
Generic

Sarah Thomas

Panania,NSW

Overview

5
5
years of professional experience

Work History

Dental Call Centre

Dental Boss
11.2023 - 02.2024
  • Assisting patients with scheduling their appointments.
  • Providing patients with information about medical procedures, treatments and payment options.
  • Addressing patient concerns and answering their questions about their healthcare needs.
  • Serving as a point of contact for patients to follow up with regarding any past or present appointment details.
  • Communicating with high anxiety patients over the phone to ensure that they are well informed, confident and comfortable prior to their appointment.
  • Taking thorough notes for the dentist to ensure they were well prepared prior to the patient attending the practice.
  • Financially pre qualifying patients that required funding and or early access to their superannuation.

Early Childhood Educator Assistant

First Steps Learning Academy
05.2021 - 11.2023
  • Assessed student performance to evaluate progress and development.
  • Communicated with parents to inform about child's progress and classroom behaviour.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
  • Took part in professional development workshops to boost skills.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Supervised children during in-classroom activities and on playground.
  • Prepared reports and maintained administrative records.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Helped teacher prepare instructional material and displays.

Early Childhood Educator Assistant

Puzzlez Early Learning Centre
07.2020 - 04.2021
  • Communicated with parents and other staff about student progress.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
  • Modeled positive behaviour and communication skills for students.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.

Early Childhood Educator Assistant

Albyn Road Early Education Centre
05.2019 - 03.2020
  • Coordinated creative learning activities in line with the EYLF framework and NQS
  • Helped children develop their literacy and numeracy skills through interactive tasks
  • Providing general care for all children of different ages
  • Liaised and developed relationships with families
  • Being patient and understanding when caring for children with special needs
  • Created a safe learning environment for the children to play in that was enjoyable and hygienic


Education

Certificate III - Early Childhood Education

Benchmark College
03.2021

Skills

  • Computer Skills
  • Verbal Communication
  • Good Telephone Etiquette
  • Customer Service
  • Customer Relations
  • Relationship Building

Timeline

Dental Call Centre

Dental Boss
11.2023 - 02.2024

Early Childhood Educator Assistant

First Steps Learning Academy
05.2021 - 11.2023

Early Childhood Educator Assistant

Puzzlez Early Learning Centre
07.2020 - 04.2021

Early Childhood Educator Assistant

Albyn Road Early Education Centre
05.2019 - 03.2020

Certificate III - Early Childhood Education

Benchmark College

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Sarah Thomas