Sarah Tinker
South Maclean,Queensland
Summary
Versatile and dedicated, I leveraged skills in bookkeeping and disability support, which to enhance financial accuracy and client quality of life.
Excelled in MYOB/Xero and empathetic client care, achieving a notable improvement in accounts management and client satisfaction. Skilled in both technical and interpersonal arenas, I bring a track record of compassionate efficiency and financial diligence. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Overview
21
21
years of professional experience
Work History
Bookkeeper
Ironbark Bookkeeping Industries
03.2021 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Disability Support Worker
Mattson McLeod/ Pam McGahan
03.2022 - 06.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
Car Detailer
Beaudesert Collison
10.2015 - 04.2016
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Laborer
Redland Bay Smash Repair
01.2014 - 01.2015
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Prepared job sites by removing debris and setting up materials and tools.
Office Manager
MacKay's Heavy Haulage
03.2011 - 09.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Controlled finances to lower costs and keep business operating within budget.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Cashier Assistant
BWS
01.2008 - 10.2009
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Yard Laborer
TNT Logistics
03.2007 - 12.2007
- Improved yard organization by efficiently sorting and stacking materials according to type and size.
- Reported unsafe conditions, accidents, and incidents to supervisor and developed solutions to promote safe working environment.
- Assisted and engaged with workers operating machinery and equipment to facilitate production process.
- Optimized daily workflow efficiency by identifying bottlenecks in operational processes and implementing solutions for improvement.
- Operated motor vehicles and light trucks to load and unload supplies and equipment.
Bartender
Town Green Inn
07.2006 - 01.2007
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Customer Service Cashier
KFC
02.2006 - 07.2006
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
Cleaner
Cooke Point Holiday Park
02.2004 - 01.2006
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Cashier
Coles Supermarket
02.2003 - 11.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Year 10 Certificate
Chatham High School
Taree, NSW12.2004
Skills
- Accounting
- Stock replenishment
- Heavy Lifting
- Workplace Cleanliness
- Pallet Jack Operation
- Loading and unloading
- Stock Rotation
- Order Picking
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Disability Awareness
Certificates / Qualification
- Open Car License
- Blue Card
- First Aid Cert & CPR Cert
- RSA & RSG
Timeline
Disability Support Worker
Mattson McLeod/ Pam McGahan
03.2022 - 06.2024
Bookkeeper
Ironbark Bookkeeping Industries
03.2021 - Current
Car Detailer
Beaudesert Collison
10.2015 - 04.2016
Laborer
Redland Bay Smash Repair
01.2014 - 01.2015
Office Manager
MacKay's Heavy Haulage
03.2011 - 09.2013
Cashier Assistant
BWS
01.2008 - 10.2009
Yard Laborer
TNT Logistics
03.2007 - 12.2007
Bartender
Town Green Inn
07.2006 - 01.2007
Customer Service Cashier
KFC
02.2006 - 07.2006
Cleaner
Cooke Point Holiday Park
02.2004 - 01.2006
Cashier
Coles Supermarket
02.2003 - 11.2004
No Degree - Year 10 Certificate
Chatham High School
Similar Profiles
Jason TulariJason Tulari
Asset Supervisor / Acting Coordinator at Ironbark CorporationAsset Supervisor / Acting Coordinator at Ironbark Corporation
Hanna PeeblesHanna Peebles
Adviser Support at Ironbark Wealth AdvisersAdviser Support at Ironbark Wealth Advisers
Sara IqbalSara Iqbal
Volunteer at Ironbark Ridge Public SchoolVolunteer at Ironbark Ridge Public School