Sarah Trow
Office Manager
Kalgoorlie,WA
Summary
Accomplished Office Manager with a proven track record at Kalsec - Willweld Pty Ltd, enhancing operational efficiency and customer satisfaction. Expert in Administration and Team Building Leadership, I significantly improved client relations and demonstrated a keen ability to learn and adapt.
Overview
22
22
years of professional experience
Work History
Office Manager (Relief)
Kalsec - Willweld Pty Ltd
03.2024 - Current
- Preparation of quotes and requesting purchase orders for invoicing
- Raising purchase orders for workshop staff
- Organising freight pick ups and deliveries
- Assisting in recruitment and on-boarding process ie booking of medicals, setting up new staff with timesheet app, clothing orders etc
- Assisting the Managing Director and Operations Manger
- Organising building repairs and maintenance requests
- Client liaison. Making sure problems are solved in a timely manner and with respect
Accounts Administrator
Kalgoorlie Case & Drill Pty Ltd
07.2008 - 02.2024
- Accounts Payable
- Accounts Receivable
- Bank Reconciliation including cash flow and banking
- Payroll
- Superannuation
- Preparation of BAS
- Customer queries and payments
- Reconciliation of company credit cards
- Support to the admin manager
Internal Sales Representative
Winx Formerly Corporate Express
11.2006 - 07.2008
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Boosted sales revenue by identifying potential leads and successfully converting them into loyal customers.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Processing of orders via email and fax. Advising customers eta on backorders.
Payroll Administrator
Monadelphous Engineering
02.2003 - 07.2006
- Processing of weekly pay both internal and labour hire employees.
- Uploading pays for processing at head office
- Reduce errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Education
No Degree -
Monterey High School
Melbourne, VICSkills
- Account Reconciliation
- Tax Compliance
- Debt Management
- Cash Flow Management
- Accounts Payable
- Payroll Processing
- Bank Reconciliation
- Accounts Receivable
- Team Building Leadership
- Willing to Learn
- Customer Service
- Prioritizing and Planning
- Current Approved Manager
Reading
Murder mystery series are my favorite
Timeline
Office Manager (Relief)
Kalsec - Willweld Pty Ltd
03.2024 - Current
Accounts Administrator
Kalgoorlie Case & Drill Pty Ltd
07.2008 - 02.2024
Internal Sales Representative
Winx Formerly Corporate Express
11.2006 - 07.2008
Payroll Administrator
Monadelphous Engineering
02.2003 - 07.2006
No Degree -
Monterey High School
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