Sarah Tutty
Mooroolbark,Vic
Summary
Proven in enhancing client happiness at Caladenia Dementia Care, I excel in customer service and problem-solving, significantly improving client well-being and efficiency. Demonstrated expertise in teamwork and cash handling, I drive results through exceptional service and operational excellence, mastering both hard and soft skills.
Overview
1
1
year of professional experience
Work History
Elderly Caregiver Volunteer
Caladenia Dementia Care
10.2022 - 10.2022
- Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
- Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community group events.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
Crew Member
McDonald's
03.2023 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
Yarra Hills Secondary
Mooroolbark, VIC2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Organisation
- Patience
Accomplishments
Academic Achievements in English, Health, Humanities, Psychology
Timeline
Crew Member
McDonald's
03.2023 - 06.2023
Elderly Caregiver Volunteer
Caladenia Dementia Care
10.2022 - 10.2022
High School Diploma -
Yarra Hills Secondary
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