Sarah Vanluchene
Cairns,QLD
Summary
Proven track record in enhancing operational efficiency and cleanliness, notably at Bounce, where I spearheaded initiatives that significantly increased cleanliness ratings. Adept in organization and housekeeping, my background in hospitality and strong interpersonal skills have consistently improved team dynamics and client satisfaction. Achievements include streamlining processes and fostering positive environments across diverse roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
Bounce
01.2024 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Hostel Volunteer
JJ's Yard
04.2023 - 08.2023
- Streamlined check-in and check-out processes for enhanced efficiency and reduced waiting times for guests.
- Proactively addressed maintenance issues, ensuring timely repairs to minimize disruptions to guest experience.
- Ensured smooth operation of reception desk by answering phone calls professionally, managing mail deliveries efficiently, and handling administrative tasks diligently.
- Collaborated with local businesses to establish partnerships that benefited both parties through increased exposure or shared resources.
- Improved hostel cleanliness through regular maintenance, inspections, and timely housekeeping tasks.
- Boosted team morale by fostering a positive work environment and encouraging effective communication among staff members.
Floor Staff Member
The Tavern
03.2023 - 08.2023
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Social Worker in Youth Care
De Loods
09.2021 - 02.2023
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Youth Care Worker - Youth Services
Vivato
Kortrijk, Belgium06.2021
Health Care Assistant - Nursing Assistance
Vivato
Kortrijk, Belgium06.2020
Skills
- Bathroom cleaning
- Proper chemical usage
- Housekeeping
- Hospitality background
- Cleanliness
- Organisation
Certification
RSA
Languages
Dutch
Native or Bilingual
English
Professional Working
French
Professional Working
Timeline
Housekeeping Cleaner
Bounce
01.2024 - Current
Hostel Volunteer
JJ's Yard
04.2023 - 08.2023
Floor Staff Member
The Tavern
03.2023 - 08.2023
Social Worker in Youth Care
De Loods
09.2021 - 02.2023
Youth Care Worker - Youth Services
Vivato
Health Care Assistant - Nursing Assistance
Vivato
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