Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Vermaas

Ormiston,QLD

Summary

A results-oriented professional with extensive experience in business administration and customer service, notably at Bentleys Accountants and Travel Associates. Excelled in interpersonal communication and advanced MS Office suite, enhancing office efficiency and client satisfaction. Proven track record in improving operational procedures and fostering positive relationships, aiming to leverage skills for a career in business.

Overview

6
6
years of professional experience

Work History

Administrative Assistant (Facilities)

Bentleys Accountants
12.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Executive Assistant

Travel Associates
03.2024 - Current
  • Corresponded and built positive rapport with clients through email, telephone, or postal mail.
  • Completed stock take and organization of office supplies, as well as maintaining the appearance off office space
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and printing documents.
  • Assisted with planning and setting up events hosted by the office.
  • Organized, maintained and updated information in computer databases.
  • Completed daily Bank and EFTPOS reconciliations, weekly 3rd Party reconciliations, and cash banking as required
  • Scheduled client appointments for team members.

Volleyball Coach

Redlands College
10.2019 - 12.2023
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Tailored coaching methods to suit individual player needs, enhancing their overall development and confidence on court.
  • Achieved Silver medal results at both State and National competitions

Laboratory Administrative Assistant

Identilab
09.2022 - 02.2023
  • Assisted with inventory management, ensuring timely ordering of supplies and proper storage of materials for optimal laboratory operations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Monitored equipment functionality to ensure reliability of results and maintaining laboratory standards

Education

Bachelor of Forensic Science / Criminology -

Griffith University
QLD
08-2023

Skills

  • Advanced MS office suite
  • Interpersonal communication
  • Customer Service-oriented
  • Business administration
  • Social media management
  • Articulate and well-spoken
  • Looking to build a career in Business

Timeline

Administrative Assistant (Facilities)

Bentleys Accountants
12.2024 - Current

Executive Assistant

Travel Associates
03.2024 - Current

Laboratory Administrative Assistant

Identilab
09.2022 - 02.2023

Volleyball Coach

Redlands College
10.2019 - 12.2023

Bachelor of Forensic Science / Criminology -

Griffith University

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Sarah Vermaas