Summary
Overview
Work History
Education
Skills
References
Attributes
Timeline
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SARAH VIRIEUX

OAKLEIGH EAST,VIC

Summary

Highly motivated professional with exceptional communication, negotiation, and administrative skills. Well-versed in promotion of products to meet sales goals through dedication and creative sales techniques. Seeing a position in which I can grow and bring my positive can do attitude, a high level of enthusiasm and strong communication skills to meet and exceed company standards

Overview

13
13
years of professional experience

Work History

National Sales Consultant

Kent Removal’s & Storage
07.2017 - Current
  • Working as part of the National Sales Team
  • Consistently achieving set sales targets and call numbers
  • Answering customers general enquiries
  • Working as part of a team and individually to meet KPI’s set out by business
  • Maintaining a high-quality assurance compliance score above 4
  • Provided technical assistance to customers regarding product features, pricing, and delivery schedules.
  • Handling customer objections and complaints
  • Developed and implemented sales strategies to increase customer base.

Administration/ Customer Service/ Sales

Bupa Australia
12.2015 - 01.2017
  • Working towards daily team and individual targets
  • Resolving customer complaints/ queries swiftly and professionally
  • Answering inbound calls
  • Working as part of a team to meet KPI’s set out by business
  • Consistently achieving and exceeding set targets
  • Handling customer objections
  • Achieving and exceeding team sales targets
  • Team member ‘MVP’ 3 months in a row
  • Consistently building rapport and selling with customers

Sales Agent

Salmat – NAB Credit Card Cover
Melbourne CBD
02.2014 - 12.2015
  • Working as part of a team to meet monthly set goals
  • Consistently achieving and exceeding set sales targets
  • Adhering to strict FSRA Guidelines
  • Handling customer objections
  • Meeting daily KPI’s set by business
  • Created team monthly incentive
  • Opening and dialing customer records through Genesys
  • Create new ways to sell and build rapport with customers

Administration Assistant

NP Plastics
Melbourne, VIC
05.2012 - 01.2014
  • Managing accounts
  • Attending on site client meetings
  • Closing, opening and assisting operations of office
  • Completing and filing OH & S documentation
  • Working closely with a 200+ customer base
  • Resolving customer complaints by investigating problems and developing solutions
  • Submitting activity and results reports and weekly work plans to management

Education

Diploma of Human Resources Management -

Chisholm Online
CBD, VIC
11.2024

Certificate III - Tourism, Travel and Event Management

RMIT
CBD, VIC
12.2013

Victorian Certificate of Education (VCE) -

St Francis Xavier College
Beaconsfield, VIC
12.2012

Skills

  • CRM proficiency
  • Performance tracking
  • Pipeline management
  • Completing sales training
  • Direct sales

References

Available Upon Request

Attributes

  • Motivated and driven
  • Able to work well under pressure or to tight timelines
  • Bubbly and Happy Attitude
  • Great 'people' skills; creates rapport with colleagues and clients easily
  • Friendly and helpful approach
  • Strong contributing and supportive team member
  • Superior verbal and written communication
  • Strong customer service focus
  • Always takes initiative and always willing to learn new skills
  • Flexible working hours

Timeline

National Sales Consultant

Kent Removal’s & Storage
07.2017 - Current

Administration/ Customer Service/ Sales

Bupa Australia
12.2015 - 01.2017

Sales Agent

Salmat – NAB Credit Card Cover
02.2014 - 12.2015

Administration Assistant

NP Plastics
05.2012 - 01.2014

Diploma of Human Resources Management -

Chisholm Online

Certificate III - Tourism, Travel and Event Management

RMIT

Victorian Certificate of Education (VCE) -

St Francis Xavier College

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