Sarah Walpole
Southbank
Summary
I am a dedicated person with a strong work ethic and excellent customer service skills, with many customer service and retail experience. I have the ability to enhance customer satisfaction through efficient service and effective team collaboration. I am a quick learner with a passion to always learn new things with a talent of decision-making and knowing how to achieve consistently achieving sales goals while maintaining a positive experience. I know the basic knowledge of cash handling and customer service principles. I hope that my experience in the workplace and my skills could bring me into something that could create a good future towards my goals and future towards the workplace industry.
Overview
3
3
years of professional experience
Work History
Front End Cashier
Woolworths Supermarket
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Organized items on shelves to help customers locate products easily and quickly.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
Front End Team Member
McDonald's Restaurant
02.2022 - 04.2023
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelors of Business - Economics And Finance
RMIT University
Melbourne, VIC07-2025
Diploma - Business
RMIT University
Melbourne, VIC12-2021
High School Diploma -
Global Prestasi School
Jakarta, Indonesia07-2020
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Sales strategy
- Team leadership
- Team collaboration
- Customer relations
- Customer service
- Time management
- Decision-making
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Interests
- I enjoy cooking for friends and family gatherings
- Volunteering
- Strategy Games
- Watching Movies and TV Shows
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
Timeline
Front End Cashier
Woolworths Supermarket
07.2023 - Current
Front End Team Member
McDonald's Restaurant
02.2022 - 04.2023
Bachelors of Business - Economics And Finance
RMIT University
Diploma - Business
RMIT University
High School Diploma -
Global Prestasi School
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