Sarah Weatherley
Cockatoo,Victoria
Summary
I’m energetic and also love teaching and working within a team , I’ve worked in the beauty industry for many years and have a passion for health and wellness. I’m flexible when it comes to my position in employment and and will tackle any situation with a positive attitude, I love working and communicating with people on many levels , I have run my own business which entailed helping to design and set up Bed and Breakfasts to run efficiently and to look beautiful in design, layout, and how to keep them fresh and inviting for each new visitor, working closely with the owners of the accomodations. As well as being a mother I’ve held very successful classes in foraging for mushrooms and wild edibles which has built my confidence with people and community, this has also given me the opportunity to write instructional books and diy projects for people to participate in , I’ve had the chance to work with other fantastic teachers and run a team of professional foragers and educators with a broad range of skills. In a side project I run a very popular page called Forage and Grow in Victoria and also help with administration for other educational pages like Australian and NZ Fungus Identification., I love working with people and in teams of like minded people and working on these projects have given me skills in many areas from managing content to answering questions in a kind and informative manner . I have excellent people skills and love learning new skills. I have a great recollection of names and love learning about new products and how they’re used . I also have a love for fashion and beauty. I think I would be a great asset to a team.
Overview
14
14
years of professional experience
Work History
Work Shop Teacher Educator
Unearthed Mushroom Co
Monbulk, VIC
03.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Senior Hairdresser
Hair Room
Saint Kilda, Victoria
02.2003 - 02.2005
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Offered professional cuts, color services and extensions to salon customers.
- Used scissors, trimmers, clippers, razors and brushes on over Number customers with Number% customer satisfaction rate.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Expanded client base by Number% through direct referrals.
- Increased annual revenue by Number% for Number consecutive years through effective customer service and inventory management.
Senior Hairdresser
Picone Hair
Melbourne , Victoria
08.2000 - 08.2003
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Studied effects of techniques on body, skin and hair to determine most beneficial services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Sanitized and organized station and tools by Action and Action.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Kept detailed records of customer information and services provided to increase return customers by Number.
- Used scissors, trimmers, clippers, razors and brushes on over Number customers with Number% customer satisfaction rate.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Increased salon profit by Number% through upselling Product and providing personalized care for return visitors.
Junior Hairdresser
Matino’s
Windsor, Victoria
08.1996 - 08.2000
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Counted and documented opening and closing cash amounts daily.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Escorted guests to and from treatment rooms for specialty salon services.
Bed and Breakfast Assistant
Self-Employed
Emerald , Victoria
08.2018 - 11.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Qualified Hairdresser - Hair And Beauty
Australian Academy of Hairdressing
Melbourne, VIC01.1994
Skills
- Flexible and Adaptable
- Collaboration
- Customer Service
- Self-motivated professional
- Good listening skills
- Decision Making
- Responsible
- Teambuilding
- Leadership
- Organization and Time Management
Timeline
Work Shop Teacher Educator
Unearthed Mushroom Co
03.2021 - Current
Bed and Breakfast Assistant
Self-Employed
08.2018 - 11.2021
Senior Hairdresser
Hair Room
02.2003 - 02.2005
Senior Hairdresser
Picone Hair
08.2000 - 08.2003
Junior Hairdresser
Matino’s
08.1996 - 08.2000
Qualified Hairdresser - Hair And Beauty
Australian Academy of Hairdressing
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