Sarah Whelan
Deception Bay,QLD
Summary
Detail-oriented office assistant with expertise in inventory management and customer service. Proven ability to streamline operations and enhance team efficiency, contributing to improved customer satisfaction.
Overview
4
4
years of professional experience
Work History
Office Assistant
Glutenfree Bakery
Narrangba, QLD
11.2025 - Current
- Organized customer orders and ensured timely preparation for pickup.
- Assisted in maintaining inventory levels of baking supplies and ingredients.
- Handled customer inquiries and provided information about gluten-free products.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained confidentiality of sensitive information and documents.
- Monitored office expenses and submitted purchase requests.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Completed and mailed contracts, invoices or checks.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Developed organizational filing systems for confidential customer records and reports.
- Trained staff members to perform work activities and use computer applications.
Supervisor
Meat & Fruitcity
Morayfield, QLD
09.2022 - 01.2026
- Supervised daily operations in a fast-paced grocery environment.
- Trained and mentored new employees on company policies and procedures.
- Coordinated inventory management and ensured stock levels met demand.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with team members to improve workflow efficiency and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
Education
High School Diploma -
Beenleigh State High
Beenleigh, QLD11-2002
Skills
- Valid Driver's license
- Delivery driver
- Office administration
- Inventory management
- Customer Service
- Filing systems
- Staff training
- Problem solving
- Inventory tracking
- Delivery scheduling
- Data entry
- Customer service
- Invoice processing
- MYOB
- Sales
- Waitressing
- Logistics
Timeline
Office Assistant
Glutenfree Bakery
11.2025 - Current
Supervisor
Meat & Fruitcity
09.2022 - 01.2026
High School Diploma -
Beenleigh State High