Sarah Williamson

Planning and organising the day to day running of the housekeeping department from rota management, ordering and stock taking of cleaning equipment and chemicals, exceeding service targets, and motivating a large housekeeping team.

Provided a clean and welcoming environment for holiday guests on a 5 star holiday park, deep cleaned lodges all in line with COSSH standards, exceeded high levels of cleaning efficiency and with attention to detail including making immaculate beds.

Organising of the shop floor creating a welcoming experience, managed customer product and service complaints, stock takes and till usage.

Cleared and cleaned all service, floor and preparation areas to a high standard, great menu knowledge for to guests, processed orders through various ordering systems, created a high level of customer service.