Summary
Overview
Work History
Skills
Training
Special Interests
Timeline
Generic

Sarah Winstone

Senior Payroll Consultant
Sydney,NSW

Summary

Results-driven Senior Payroll Consultant with extensive experience in analysing payroll needs, recommending scalable solutions, and driving process improvements for external customers and internal operations. Proven track record in end-to-end payroll implementations, cross-functional collaboration, and project delivery across AU/NZ. Passion for AI automations, innovative ideas and async working. Eager to contribute to Remote’s world class global payroll solution.

Overview

12
12
years of professional experience

Work History

Senior Payroll Implementation Consultant

Employment Hero
09.2022 - Current
  • Lead end-to-end payroll and HR platform implementations for high-complexity clients, tailoring solutions to meet unique business needs while ensuring compliance with AU/NZ payroll legislation.
  • Manage a portfolio of up to 20+ projects at one time, maintaining high quality standards and delivering within critical timeframes.
  • Interpret complex awards, enterprise agreements, and pay conditions, applying best practices to configure and troubleshoot advanced payroll setups, delivering compliant and client-specific solutions.
  • Mentor Payroll Consultants, providing ongoing training and support, and fostering a collaborative team culture.
  • Delivered implementations for clients exceeding 200k ARR and/or 1,000+ employees, consistently surpassing KPIs for project completions, cycle times, and customer satisfaction.
  • Established as a go-to team member for providing guidance on complex payroll configurations and change management, problem-solving, resolving complex client escalations, and creative solutions.

Senior Payroll Officer

Prosperity Advisers Group
01.2018 - 09.2022
  • Led an outsource payroll team of 8, to implement and process payroll for numerous clients across a range of industries, in both AU and NZ.
  • Implemented, maintained, and processed payrolls across Employment Hero/Keypay, Xero, Preceda, and WageEasy.
  • End to end payroll processing for 70+ clients including the use of third party timesheet/rostering systems, data imports, general ledger exports, super, payroll tax and salary packaging.
  • Mentored and trained junior team members, including allocating tasks and projects, and performing quality audit checks.
  • Devised and championed process improvement and changes for the team.
  • Initially employed as a Payroll Assistant, I was promoted to Payroll Officer in 2019, and promoted again to Senior Payroll Officer in 2021.
  • Championed the extensive project of moving all clients between systems over a 3 month period.
  • Led product demonstrations for prospective clients to assist with Business Development.

Payroll & Accounts Officer

Ash Industry Consulting
01.2015 - 01.2018
  • Processed end to end weekly payroll and accounts for 15+ hospitality venues including manual timesheets and award interpretation.
  • Manual timesheet calculations and data entry for 600+ employees timesheets using MircoPay.
  • Award interpretation across Hospitality, Food and Beverage, Restaurant Industry, and Clerks Awards.
  • Payroll, Super, ATO and HR reporting. Account invoicing, general ledger, and bank reconciliations.

Project Coordinator

Computertrans Group
11.2013 - 01.2015
  • Worked in a team alongside Project Managers to coordinate multiple stakeholders for on-site installations of ATMs across Australia.
  • Written and verbal communications with various stakeholders on projects including logistics, installers, banks, and retail owners.
  • Data gathering and documentation for all projects across various systems.
  • Conduct initial phone consultations with customers as their first point of contact, collect and document necessary data, and follow up with written and verbal communications where required.

Skills

  • Payroll processes and compliance
  • Payroll and HR implementations
  • Problem solving
  • Process improvement
  • Project management
  • Stakeholder engagement
  • Data analysis
  • Adaptability
  • Asynchronous/Remote working

Training

  • Australian Wide Payroll and Taxation Training
  • Australian Wide Fringe Benefits Tax Training
  • TAPS Foundations of Payroll AU
  • TAPS Foundations of Payroll NZ
  • MCI Project Management

Special Interests

  • Customer experience
  • Data-driven process improvements
  • AI automations
  • Compliance and award interpretation
  • Product improvements

Timeline

Senior Payroll Implementation Consultant

Employment Hero
09.2022 - Current

Senior Payroll Officer

Prosperity Advisers Group
01.2018 - 09.2022

Payroll & Accounts Officer

Ash Industry Consulting
01.2015 - 01.2018

Project Coordinator

Computertrans Group
11.2013 - 01.2015

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Sarah WinstoneSenior Payroll Consultant