Sarah Wright
Cawdor
Summary
Motivated and compassionate individual transitioning from full time parenting to a rewarding career in education support. Currently completing a Certificate IV in Education Support, with a strong passion for fostering children’s growth, learning and development.
As a stay-at-home mum, I’ve developed extensive experience in managing routines, supporting learning, resolving conflicts calmly, and nurturing emotional well being skills that translate directly to the classroom. I bring strong communication, organisation, and problem-solving abilities, along with patience and empathy essential for working with children.
I am committed to supporting both teachers and students, and to creating inclusive, respectful, and positive learning environments where every child feels valued and encouraged.
Overview
11
11
years of professional experience
Work History
Account Management & Business Development Consultant
Sensis Pty Ltd
05.2014 - 01.2018
- Company Overview: Sensis is Australia's largest Digital & Print Marketing Company, with it's key products pillars being Yellow Pages Online & Print, Google SEO & SEM, Social Media and website development
- Website: [Sensis](https://www.sensis.com.au)
- Managing a large customer base of SME's clients and also sourcing new business opportunities throughout the Perth metro region and the Sunshine Coast
- Successfully facilitating new business/client acquisitions through a proactive approach to the identification and negotiation of contracts with SME clients
- Overseeing the entire sales process, including market/industry research, preparations, recommendations, and fulfilment of services to ensure a consistently high standard of customer service was provided
- Communicating with clients on a regular basis to ensure they recognise the return on investment their campaign was achieving and to troubleshoot any issues
- Utilising my sales skills and experience to effectively upsell and cross sell additional packages and add-ons to clients, in order to increase revenue
- Educating new and existing clients in online marketing
- Core Competencies: Ensuring customers are satisfied & meeting monthly and quarterly sales targets
- Reading & analysing Google analytics
- Attending weekly sales meetings
- Influencing the positive team culture
- Key Achievements: Received 10/10 Customer NPS Score on many occasions for outstanding customer service
- Achieved multiple monthly and quarterly bonus
Online Marketing Consultant & Account Management
Reach Local
03.2013 - 10.2014
- Face to Face new business sales and account management of all digital strategies such as: SEM campaigns, SEO campaigns, website development management & display advertising to the SME market
- Identifying and determining new business opportunities in the digital space
- Maximising customer retention
- Negotiating and presenting innovative digital advertising solutions and demonstrating ROI
- Cold calling, prospecting, creating an affiliate/referral network
- Growth of accounts through up-sell and cross-sell in various industries
- Meeting monthly targets of book growth
- Use of a CRM Platform - Salesforce Unlimited
Advertising Executive
Guardian Express
10.2012 - 03.2013
- Cold calling to obtain new business
- Creating advertising designs and artworks
- Maintaining existing clients
- Face to Face business meetings
- Up-selling & Cross-selling
- Proofing, booking and processing advertisements
- Selling online directory for True Blue
- Optimising online advertisements
Territory Account Director
Combined Insurance - Division of Ace Insurance Pty Ltd
05.2012 - 10.2012
- Company Overview: Combined Insurance is a provider of individual and group supplemental accident, disability, health and life insurance products
- Territory Manager for a team of 5 face to face business development executives selling B2B Cooperate High risk Insurance (80% new business, 20% account management)
- Inspiring, motivating, coaching, mentoring & leading my team to success on a monthly basis
- Holding daily morning sales & training meetings
- Responsible for creating sales strategies to help drive representatives to achieve targets
- Daily performance reporting required on an individual representative for each member of my team, team & state level
- Key Achievements: Won Incentive trip for Number 1 Territory Account Manager in the Nation- Palazzo Versace Gold Coast
- Number 1 team in the nation on many occasions
Business Development Executive
Combined Insurance - Division of Ace Insurance Pty Ltd
08.2011 - 03.2012
- Cold Canvassing clients
- Servicing and upgrading existing clients
- Booking & attending a minimum of 12 appointments a week
- Giving personal advice as to which insurance plans is best suited
- Key Achievements: Number 1 New Business Sales Representative in the nation- Received Grand Diamond Award
- Number 1 New Policy Sales Representative in the Nation
- Number 1 Customer Satisfaction award
- Won International Incentive trip for Number 1 Health care rep in the Nation - 2012 Pacific Winner's Convention Phuket, Thailand
Qualified Hairdresser
Itza Hair Studio
02.2007 - 05.2011
Education
Certificate IV Education Support
Australian College of Teacher Aides And Childcare
Google analytics Academy -
Qualified Hairdresser -
Itza Hair Studio
05.2011
Skills
Able to communicate effectively and respectfully with students, parents, and staff
Patience and empathy in supporting diverse students needs
Ability to manage routines and maintain a calm structured environment
Organised and reliable with excellent time management
References
Personal References
Ally Murphy
The Agency -Senior Property Manager
0428 270 855
Abbie Wilkins
Oncore Service- Senior Payroll Specialist
0412 134 778
Timeline
Account Management & Business Development Consultant
Sensis Pty Ltd
05.2014 - 01.2018
Online Marketing Consultant & Account Management
Reach Local
03.2013 - 10.2014
Advertising Executive
Guardian Express
10.2012 - 03.2013
Territory Account Director
Combined Insurance - Division of Ace Insurance Pty Ltd
05.2012 - 10.2012
Business Development Executive
Combined Insurance - Division of Ace Insurance Pty Ltd
08.2011 - 03.2012
Qualified Hairdresser
Itza Hair Studio
02.2007 - 05.2011
Google analytics Academy -
Qualified Hairdresser -
Itza Hair Studio
Certificate IV Education Support
Australian College of Teacher Aides And Childcare
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