Sarah Wright

• Coordinated communication between suppliers and hospital to monitor stock levels, cost and reorder supplies as needed.
• Participated in market research to identify potential suppliers and analyze pricing trends.
• Investigated cost-saving initiatives by identifying opportunities for bulk purchasing.
• Organized records for company policies and procedures including submitting all purchase orders, entering supplier invoices, reconciling monthly statements with the use of Hubdoc and Xero.
• Developed strong relationships with vendors help with sourcing of products and negotiate pricing and improve service delivery.
• Service, Maintenance and Insurance claims of all work vehicles.
• Service, Maintenance, purchasing and Insurance claims of all veterinary equipment.
• Trained new team members on company policies and customer service best practices.
• Managed front desk operations, ensuring organized and efficient visitor check-ins and communications.
• Coordinated scheduling for meetings and appointments, optimizing time management across departments.
• Developed and maintained filing systems, improving retrieval speed and document organization accuracy.
• Assisted in onboarding new employees, providing necessary training on administrative procedures and company policies.
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Acted as first point of contact and set appointments for prospective clients.
• Assisted in the planning and execution of company events for improved employee morale and client relations.

• Streamlined clinic operations by implementing efficient scheduling systems for veterinary appointments.
• Arranged staff training programs to enhance team performance and client service delivery.
• Developed and maintained relationships with clients, ensuring high levels of satisfaction.
• Oversaw financial management, including budgeting and expense tracking for clinic profitability.
• Implemented inventory control systems to optimize supply management and reduce waste.
• Coordinated communication between veterinarians, clients, and support staff to ensure seamless service delivery.
• Analyzed clinic workflows to identify areas for process improvement and operational efficiency.
• Addressed client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Developed strong relationships with clients, ensuring a high level of care and satisfaction throughout their horses experience.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Provided supervision and management to team of support personnel.
• Boosted staff morale by offering constructive feedback and specific direction.
• Assessed processes and procedures, complying with WHS regulations.

Yarraman Park Stud Farm in Scone, house some of the most elite Thoroughbreds in Australia.

My time at Yarraman Park consisted of managing a small team dedicated to my area responsible for the daily care for the pregnant broodmares, foaling down and neonatal care of newborn foals.

During the off season, I assisted with the preparation of the sales yearlings and attended all equine sales parading horses for sale.