SARAH YUEN
Croydon Park,Australia
Summary
Motivated and driven penultimate-year Business student, majoring in Accounting and Marketing, with a strong passion for building a career in both fields. Possessing a solid foundation in financial principles and a keen interest in developing expertise in accounting practices and marketing strategies. Eager to apply academic knowledge in a practical setting through internships and graduate programs. Skilled in team collaboration, adapting to new environments, and maintaining a positive, proactive attitude, with a strong commitment to continuous learning and professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Pandora
11.2024 - Current
- Achieve individual and store KPIs and focus on upselling
- Deliver customer service
- Operating POS system and handling exchange and returns
- Sharing product knowledge and recommendations
Freelance Lash Technician
Evokebysarah
06.2023 - Current
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Provided marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Received consistently positive reviews from clients due to attention to detail, personalized care approach, and outstanding results achieved .
Receptionist/Administration
Wellness Department
03.2024 - 08.2024
- Providing customer service
- Welcoming and touring visitors
- Assisted sales team with pre sale inquiries and sign ups
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Seasonal Sales Assistant
Koko Black
11.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Back of House Assistant
JD Sports
12.2021 - 04.2023
- Responsible for receiving, inspecting and organising incoming merchandise shipments
- Collaborated with team members to maintain a clean and organised stockroom
- Assisted in restocking the sales floor with merchandise, ensuring proper presentation and organisation
- Worked closely with the sales team to fulfil customer orders and locate specific products
- Conducted regular inventory audits and reported discrepancies to management for resolution
- Attending to customer needs and requests
Education
Bachelor of Business - Marketing and Accounting
University of Technology Sydney
06-2026
High School Diploma -
Burwood Girls High School
10.2022
Skills
- Ability to work well with others
- Patient
- Customer focused
- Product upselling
- Positive attitude
- Time management
- Customer service
- Effective communication
- Attention to details
- Proactive
Languages
English
Native or Bilingual
Cantonese
Professional Working
Mandarin
Limited Working
Certification
Lash extensions certificate, Cosmetic Hub Sydney - 2023
Interests
- Baking
- Gym
- Travel
- Running
Timeline
Sales Associate
Pandora
11.2024 - Current
Receptionist/Administration
Wellness Department
03.2024 - 08.2024
Seasonal Sales Assistant
Koko Black
11.2023 - 04.2024
Freelance Lash Technician
Evokebysarah
06.2023 - Current
Back of House Assistant
JD Sports
12.2021 - 04.2023
Bachelor of Business - Marketing and Accounting
University of Technology Sydney
High School Diploma -
Burwood Girls High School
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