Summary
Overview
Work History
Skills
References
Timeline
Generic

Sarah Zirbel

Hampton Park,VIC

Summary

Hard worker who is resourceful, professional, multi talented, dependable and efficient. I am motivated, organized and flexible with great communication skills, I do my best in everything I take part in and strive for success, working hard to achieve outcomes.

Overview

19
19
years of professional experience

Work History

DisabilitySupport Worker

Self Empolyed
Cleveland, QLD
08.2019 - 02.2025
  • Provided personal care and support to clients with a range of physical and mental health needs.
  • Supported clients in developing independent living skills such as budgeting and meal preparation.
  • Assisted individuals with daily activities such as dressing and grooming.
  • Administered medication according to prescribed instructions and monitored patient response to treatment.
  • Maintained accurate records of client progress notes, treatments provided, medications administered, diet plans followed.
  • Responded quickly and calmly in emergency situations involving medical crises or accidents.
  • Accompanied clients on outings such as shopping trips or visits to friends and family members.

Dispatch Team Leader

Oasis Horticulture
Devon Meadows, VIC
09.2015 - 06.2019
  • Lead a team of 5-15 people, Quality control of stock, General upkeep of plants before they go onto the stills Eg; watering plants, examine and inspect plants in order to ensure that packaging specifications are met
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Maintained a positive work environment that promoted collaboration between team members.

Waitress

Octopus Hospitality & Events
Melbourne, VIC
12.2014 - 09.2015
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Commercial Cleaner

Integral Facility Services
Lyndhurst, VIC
07.2012 - 11.2014
  • Cleaned and serviced restrooms, Clean buildings by emptying trash, mopping and sweeping, Identify and report possible repairs, Clean windows, glass and mirrors
  • Cleaned and sanitized restrooms using appropriate cleaning products.
  • Removed trash from bins and disposed of it properly according to regulations.
  • Maintained janitorial closets stocked with supplies for daily use.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.

Supervisor

IGA
Acacia Ridge, QLD
09.2009 - 05.2012
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
  • Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
  • Processed refunds and exchanges promptly according to established policies.

Cashier

IGA Mount Tamborine
Tamborine Mountain, QLD
10.2005 - 09.2009
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.

Skills

  • Complex Problem-Solving
  • Time Management Skills
  • Customer Service Excellence
  • Independent Living Support

References

Madison Poletti - 0478 647 798

Heidie Lohs - 0413 238 467

Timeline

DisabilitySupport Worker

Self Empolyed
08.2019 - 02.2025

Dispatch Team Leader

Oasis Horticulture
09.2015 - 06.2019

Waitress

Octopus Hospitality & Events
12.2014 - 09.2015

Commercial Cleaner

Integral Facility Services
07.2012 - 11.2014

Supervisor

IGA
09.2009 - 05.2012

Cashier

IGA Mount Tamborine
10.2005 - 09.2009

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Sarah Zirbel