Sarah Zirbel
Hampton Park,VIC
Summary
Hard worker who is resourceful, professional, multi talented, dependable and efficient. I am motivated, organized and flexible with great communication skills, I do my best in everything I take part in and strive for success, working hard to achieve outcomes.
Overview
19
19
years of professional experience
Work History
DisabilitySupport Worker
Self Empolyed
Cleveland, QLD
08.2019 - 02.2025
- Provided personal care and support to clients with a range of physical and mental health needs.
- Supported clients in developing independent living skills such as budgeting and meal preparation.
- Assisted individuals with daily activities such as dressing and grooming.
- Administered medication according to prescribed instructions and monitored patient response to treatment.
- Maintained accurate records of client progress notes, treatments provided, medications administered, diet plans followed.
- Responded quickly and calmly in emergency situations involving medical crises or accidents.
- Accompanied clients on outings such as shopping trips or visits to friends and family members.
Dispatch Team Leader
Oasis Horticulture
Devon Meadows, VIC
09.2015 - 06.2019
- Lead a team of 5-15 people, Quality control of stock, General upkeep of plants before they go onto the stills Eg; watering plants, examine and inspect plants in order to ensure that packaging specifications are met
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained a positive work environment that promoted collaboration between team members.
Waitress
Octopus Hospitality & Events
Melbourne, VIC
12.2014 - 09.2015
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
Commercial Cleaner
Integral Facility Services
Lyndhurst, VIC
07.2012 - 11.2014
- Cleaned and serviced restrooms, Clean buildings by emptying trash, mopping and sweeping, Identify and report possible repairs, Clean windows, glass and mirrors
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Removed trash from bins and disposed of it properly according to regulations.
- Maintained janitorial closets stocked with supplies for daily use.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Supervisor
IGA
Acacia Ridge, QLD
09.2009 - 05.2012
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Processed refunds and exchanges promptly according to established policies.
Cashier
IGA Mount Tamborine
Tamborine Mountain, QLD
10.2005 - 09.2009
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Skills
- Complex Problem-Solving
- Time Management Skills
- Customer Service Excellence
- Independent Living Support
References
Madison Poletti - 0478 647 798
Heidie Lohs - 0413 238 467
Timeline
DisabilitySupport Worker
Self Empolyed
08.2019 - 02.2025
Dispatch Team Leader
Oasis Horticulture
09.2015 - 06.2019
Waitress
Octopus Hospitality & Events
12.2014 - 09.2015
Commercial Cleaner
Integral Facility Services
07.2012 - 11.2014
Supervisor
IGA
09.2009 - 05.2012
Cashier
IGA Mount Tamborine
10.2005 - 09.2009